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"Super nice staff. I found this place after a paid booking was cancelled at another hotel. A little further out that I would like but it was worth it. I got to check out some local bars in Charlotte. A big shout out to Frank. He checked me in and the other staff was very friendly. If you want something clean, inexpensive and not a bad drive to MSU, check out this place."

"Property was in terrible condition. Mold in the refrigerator mold in the ice machines. Sheets and bedding was nasty. The microwave was sitting on ottoman. 2 tvs in the room sitting side by side. One was broke and the other one only had nexflix and the User name was DADDY. The absolute worst hotel I have ever been too. Elevator was broke. The breakfast was the best part of the stay. The worker Amy was absolutely amazing. "

"Great staff!"

"Friendly staff, clean property, rooms are up dated and very clean. Great amenities"

"N"

"There was no complementary coffee available this morning when I get ready to leave. I tried to buy coffee from the bistro and I could not use a credit card. They only took cash or a charge to your room and I’d already checked out. This is super inconvenient and furthermore due to the price of the room and a price of a cup of coffee. I think it’s reasonable to offer that complementary coffee."

"The room was not clean and the staff was not rest Respect"

"Relative new construction with a great staff."

"The hotel was poorly staffed. The breakfast was not fully stocked and all hot options were cold. The person working in the kitchen complained to us that staff was not showing up to work, and she didnt have enough help. Our room was ok, but it was not that clean. Bathroom floor was not cleaned and there was dirt on on the moldings. The bed was ok. We will look for another hotel near Lansing next time."

"The breakfast wasn't that great"

"The room was clean. However, 2 of the containers were off the wall, laying on the counter. All three, soap, shampoo and conditioner were completely empty, and looked like it hadn't been filled in a while. The ice maker was broken and looked like it had been broken for a while. The hotels' web site advertises a continental breakfast. Nope. In fact, when we stayed there in 2023, they said that they hadn't served the breakfast since covid. They need to update their website to reflectthat there is...

"Very friendly staff, clean rooms, nice and quiet area. Definitely recommend fo anyone wanting to stay in jackson"

"Poor customer service. Signs in the room say no problem if you forgot to bring amenities available upon request. Well all they had were 2 towels in the room and didn’t have any available and was told won’t be any until the next day in the afternoon. The receptionist way of expressing that was that he was being bothered and wasn’t even thinking about going above and beyond to make a loyal customer happy. Guess washing towels is too much work now a days."

"Everything was great as usual. I just wanted to let you know that the heating remote did not work well. We also could not find a local news/weather channel on TV. That might be nice to include instructions on how to find that, if possible. Thank you and we look forward to staying there again. "

"My first time to Marshall and I wasn’t sure what to expect. Check in was quick and very pleasant. The room was large, clean and very comfortable. I didn’t have time to eat the next morning but it looked lovely, Checkout was a breeze! I’m putting the contact information on my phone book. I’ll definitely return there. My grandson is a student at the University of Olivet, so I’ll definitely be back!"

"We are"

"Breakfast was decent "

"Very clean room, nice staff at check-in and close to area restaurants."

"This hotel was so horrible we couldn’t even stay there. The dirtiness, smells, broken furniture were so overwhelming we left after speaking with staff. I wouldn’t ever book there again. "