My stay at the SER was just super. The great residence, the amenities, the location, the views, the food (for all 5 days, I had all of my meals at the restaurant) and the really wonderful staff. Everything about your stay is so thoughtfully considered. I look forward to returning with my family.
Our stay here was incredible. Beautiful lodging, views from the infinity pool stunning, staff was totally professional, friendly, I cannot say enough positive about our stay.
Beautiful property in ideal location. Impeccable service from concierge staff to ski staff to restaurant staff. They truly go above and beyond to make your stay the best possible.
Increibles instalaciones, la alberca volada esta increible y la vista desde los jacuzzis. El servicio expectacular y el que te reciban despues de esquiar con un chocolate calietne y bombones son un gran detalle. Lo mejor es el poder salir esquiando desde el hotel directo a las pistas
All staff A+ Brandon in the locker room amazing. Cory in the ski shop incredibly helpful. Paul the bellman so efficient and on top of things. Room was well laid out with plenty of storage space. Very clean and shiny.
Perfect Spot For a Family Weekend in the Mountains
This was one of my favorite places we have every stayed. The staff was amazing. The shuttle service was a huge bonus we were not expecting, we used it to get everywhere we went. The food was great, we ate the buffet breakfast every morning. It had a good variety. The outdoor pool was a little busy for its size, and there was a shortage on chairs, we got there earlier the second day to ensure we got some. The views were amazing. We can't wait to make this place a yearly tradition!
The property is spectacular! Well designed for luxury as well as intimacy. But for us, the true standout was the staff. Friendly, attentive, always asking what more they can do. Rarely do you get to know all of them on a first name basis. Top flight service!
Great residence, facilities and location.
However, the staffing (primarily valet) is limited and that takes away from experience.
The rooms are nice, new and clean.
The layout is strange with no bathroom door in the unit and the open shower facing the open window.
The gym and pool facilities are great.
The ski valet is mostly good with some exceptions.
The valet service is spotty.
I think there is usually just one person there who may also be the person who drives their shuttle. If that person is not there, there is no valet service at all.
While it’s not a big deal, I wouldn’t expect to have to load large suitcases into the car by myself in an establishment of this caliber.
This property left quite the impact ! The staff was amazing , breakfast was delicious, they go the extra mile for everything. Extremely clean, spectacular views , pool , and Best staff/ drivers ever! So glad we booked here, Can’t wait to go back soon !
The property was stunning. The rooms were well designed and decorated! The entire property was situated in the beautiful mountains with stunning views.
Excellent service from the staff and especially from Josh!
Its an absolutely beautiful location and the pool and spa are better than the lodge. The room was lovely and huge and they provided some great basics (e.g. dish soap). Like all hospitality, service was up and down (took 4 asks to get a hairdryer) but Irma in the resturant was amazing. Keep in mind you can't room service but they do a great job sorting out food to take away.