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"I had an extremely poor experience at easyHotel Ipswich and would not stay here again. Before arrival, I contacted the hotel to add my daughter to the booking but received no response. Instead, I was sent a generic reminder to bring ID, which I did (including my passport), yet no ID was even checked on arrival. We arrived at 9:30pm and were given a room that was not suitable for a family, despite my prior request. When I raised this at reception, I was told the hotel was fully booked and that...

"A very nice and clean place to stay for a night or two. We stayed in a standard double room for 1 x night and was comfortable and clean room. Ate in the bar restaurant and food was really tasty and staff friendly. "

"Staff stayed up late to accommodate my arrival. Great service, lovely venue"

"Excellent food generous "

"The location is great as it is very central to the town. The staff were all pleasant and helpful. Very clean room which had everything that I needed for a comfortable stay. Lovely cooked breakfast, too. "

"Beautiful, well maintained hotel, would definitely return."

"Great place to stay. Highly recommend."

"If all you are looking for is a place to get your head down prior to getting the Ferry then it’s first class comfort very close to the ferry terminal"

"Staff very friendly and helpful"

"Helpful receptionist, room was clean, hotel is a bit dated but for one night stop it fitted into our itinerary just right."

"everything was good. Would visit again"

"Lovely boutique hotel comfortable bed and fresh room. amazing bathroom room,"

"Great location and garden, just a stroll from the park and shops. If you have difficulty with stairs warn them when you're booking. "

"was unable to sleep in the bed as the room had a major issue with black mould in the bathroom which had become airborne & affected the the entire room the smell was over powering slept in a chair as the bed was cover with the black mould smell & was unable to breath, suffer with chest infections which the spores got on my chest I had to call 111 & was directed to Ipswich hospital for antibiotics, never even stopped for breakfast on day 2 felt to ill on antibiotics for next 5 days, this all...