Search Hotels Near Parc Charles Bertin, Douai

"Very friendly and helpful lady member of staff, hotel was great for an overnight rest whilst travelling down to Italy. Room was clean, quiet and comfortable. Hotel has secure parking and all at a very reasonable price."

"Nice room, friendly efficient staff, lovely food and wine list. Bed to firm for us."

"The apartment hotel is in a tall block part of the Lille Europe complex. It was usefully right next door to the Westfield Shopping Centre and Carrefour. The staff were very nice and tolerated our attempts at French. The room was a bit tired, especially the bathroom, with the toilet discoloured with limescale and the cracked basin draining very slowly. The bed was comfortable although an extra pillow would have been useful. Ear plugs would have been useful as there was a continuous hum from the Westfield Centre air conditioning plant and noise from the station. Also the room fridge compressor was a little noisy, no problem if you were asleep but not if you were struggling to do so. Wifi was good. We didn't use the TV because it had only French language channels. The kitchen equipment is basic but functional. Overall not the best of stays but you get what you pay for. "

"Great location"

"Clean rolm"

"09:30 breakfast finish,to early"

"Perfect location for stop on the way to the Alps. Clean. Great shower."

"The TV and internet in the room did not work and could not be fixed during our stay despite asking twice. Apparently no engineer on site but why put us in this room when most rooms were empty? The evening meal in the Restuarant - my wife’s Cote de Beouf steak was not eatable . We informed the waiter who apologised several times but never offered to replace it. You still charged us in full for it. Real shame as otherwise nice venue that we may have considered using regularly when travelling back from alps to UK, I asked twice at reception for these problems to be considered and no one was available to consider a partial refund or even a gesture of goodwill. Still not heard from hotel more than 24 hours after check out. Very disappointing , still waiting on a formal response to my legitimate service complaint ."

"Staff and room were lovely. Dinner was nice, but the drinks were very expensive (small glass of wine €10). Breakfast, for the price, (€22 each) was very average"