Search Hotels Near Paramount Hudson Valley Theater, Peekskill

"I booked a king-size room with a balcony and breakfast included through Expedia. The hotel gave me the room I booked, but the room was not functional. The air conditioning was not working, and there was no hair dryer in the room. Around two o’clock in the morning, I woke up sweating because the room was extremely hot. I called the front desk because I could not sleep in a room with no working air conditioning. Instead of fixing the problem properly, they offered to move me to a downgraded room with two small beds, which was not what I paid for. The manager, Ryan, treated me extremely badly at two o’clock in the morning. He was rude, dismissive, and completely unprofessional. His attitude was basically: take the downgraded room, accept a fifty percent discount, or leave. He acted like because I booked through Expedia, it was not his problem. This was completely unacceptable. I paid for a king-size room with balcony and breakfast, but the room had no working air conditioning and no hair dryer. The only solution offered was a much worse room with two small beds. The way the manager handled the situation was disgusting. One of the worst hotel experiences I have ever had. I would not recommend this property."

"What happened? This hotel needs to be torn down and rebuild. Terrible split level design Elevators are always broken. No busmen to help with bags. It’s like sleeping in an office building"

"Room was clean and comfortable. Staff was friendly and attentive and helped with extra bedding request immediately. Only issue was finding parking due to construction equipment."

"Breakfast was ok, standard hotel fare. There was a worker there that was very friendly and pleasant. "

"Clean room, good AC"

"Beautiful location overlooking the Hudson River! Older property but in good condition, adequate parking and good location right next to highway for easy access (which, along with the nearby train tracks, did make for some noise)...our room was adequate but on the small side. Staff were welcoming and friendly. Included breakfast was spartan - cereal, bagels, hard boiled eggs (unless they run out), coffee machine (but no juice), waffle maker which saved the day! We would stay again just for the beautiful view!!"

"Very good"

"The desk clerk was rude and unaccommodating. She said that they were sold out and our reservation was not honored AT ALL, and she said it was "tough lyck". We had to scramble to find another hotel"

"Staff members were outstandingly helpful. Hotel common areas are in good shape. Our room was small, furniture was chipped and excessively worn. But functional. "