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"I recently stayed here with my friend to celebrate her birthday, and while there were some positives, our overall experience left much to be desired. Positives: - Room Quality: Our room was spacious and featured a lovely balcony with a fantastic view. This aspect truly added to our enjoyment and provided a nice spot to relax. - Location: The hotel is situated in a beautiful area, making it convenient to explore local attractions. Negatives: - Staff Attitude: While we encountered a few...

"Room and property was clean, "

"The mattresses are horrible, several elderly ppl I saw and heard complaining about the beds, I too felt the mattresses need to be changed. Otherwise Hotel Riu was great the entertainers, and pool staff, security was amazing. the shuttle company Shuttle Central the bus was in very poor condition."

"Excellent Staff, Beautiful Pool Area. On-site dining (pricey, but wonderful food). Rooms are dated, but provides practical amenities. "

"Great staff all around, I’ve been coming here for over 10 years and every visit is stellar. Shout out to Sherry #1 my housekeeper during my last stay."

"The hotel is very nice but has some issues that are not acceptable at this price point. The rooms are clean but could use some upgrades. The bathroom had cracked tiles, sink that drained very slow, one of the sinks didn’t dispense cold water, etc. The staff is extremely friendly and accommodating and the ocean front views are breath taking. We did have some issues with our door not locking and unlocking upon arrival and the hotel also forgot to pick us up after one of the tours we booked...