The good: free water sports like kayaking and paddle boarding. Good service at the bar. The beach is nice. Concierge staff were very courteous. Food was decent.
The bad: they told me they didn’t have space for a single person at the restaurant after checking and that they would call me if they could accommodate. Ridiculous for the price you pay to stay here. There were many open seats but I guess they wanted to save them for groups that probably never ended up coming. They owned the mistake the next day and the manager or whoever I talked to was very courteous in trying to smooth things over. Damage was done though, I felt like I wasn’t valued. The pool was super crowded. The bathroom design was not to my liking, after a shower there was water everywhere. Called a tuktuk from the front desk once and it took 20-25 minutes versus the 5-10 they told me. Maybe they are too busy to ensure good service, but things happen. I don’t think anything was malicious but the restaurant reservation thing put a sour taste in my mouth.
Overall, some good. Some bad. But I wouldn’t stay here again. I paid less for Bohol Beach Club and it was much nicer in every way except for the water sports cost money. The food, rooms, resort, and service was much better there.