Also check everything when checking into 1702. The company does not enforce cleaning standards and we had to clean everything before we could use it. The property is in need of a major overhaul
Room was a dump and overpriced for what you got. The refrigerator sounds like a generator when it's running, the fan makes a noise that sounds like an animal chewing on a grocery sack, the a/c unit has about 4 different sounds all together and the washer and dryer sound like a jack hammer outside the door in the hallway... also it was a disaster checking in because they had the room under the wrong name taylor smithy..... so all that said a definite no I won't be coming back here I got no real rest on my vacation.....
The pool was amazing and the surrounding area. What I didn’t like was the parking, and the long wait on the elevator either you are up or down, because they also full.
Our condo was great , spacious , loved everything there except : elevators.. you do have to be patient especially if you’re on the upper floors . Would stay there again though because it was all lovely !
I really enjoyed stay here, however the elevators were terrible. This is very very large place and every time you needed to get an elevator, they were full of people and had to wait FOREVER. Because of this, will never stay at this location again.
The condo was nice to stay and nice to have balcony to sit and watch the ocean waving. Nice to have pool there also.
But there were not any chairs or table on balcony.
The bedroom frame was loose not attached to bed and needed to keep bed stay close to wall to hold the frame.
Upon arrival we noticed the parking was terrible, very tight signage wasn’t great to figure out where you were supposed to park. The elevators were down the first day which made doing anything nearly impossible unless you wanted to tackle 16 flights of stairs. Upon entry noticed juice boxes were left on the balcony and the tables were filthy. The light in the bedroom with twin bunk beds was hanging from the ceiling to which my husband fixed. After showering the bar on towel rack in master fell off to which we fixed but couldn’t use due to brackets being loose from the wall. Used the dishwasher on the second day and it started leaking out the front because it wasn’t draining. We cleaned up the mess but then messaged the company due to the issues and they stated “they’d put in a work order” so it wasn’t fixed during our stay. They stated they’d also address the cleanliness, never discussed the other items pointed out. On the 3rd day of our stay went to the pool to be told it was closed for repairs for the whole day and the next day. We opted to just pack up and come home due to every single day experiencing some sort of issue on our supposed vacation.
Our condo was pretty outdated. The beds were at least comfy-ish. Plenty of extra bedding. The elevator situation is horrible. Wonder why staff and contractors don’t have their own elevator to help with the wait…
The room we had was great. The only issue I had was while disposing the trash the trash can was not clean and the additional bag/spare trash bag was stuck at the bottom. Other than that the room was very comfortable. Would rent again. Thanks
Place was nice overall , there was a police chase one of the days and the guy ran into our pool , then another night we were sound asleep and they started banging on our door and said that we were screaming off the balcony , I’m sorry but we are over the age of 30 and were asleep so had to wake up and explain they needed to check their cameras again , other then those things the place was nice .
Clean room. No one ever came to adjust the air after they said they would. U had to have a pin. It's was on 75 and hot all weekend. I don't have any complaints about the owner or the room. Jus th people that was responsible for fixing it.
The unit we rented from your company was not as all what you advertised. It was dirty, falling apart and outdated. The only positive was the pool was beautiful, however you have to purchase a wristband to use it.
เข้าพัก 7 คืน, มีนาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Emily
14 พ.ค. 2025
ชื่นชอบ: การติดต่อสื่อสาร
Great bones needs fine tuning
Communication prior to check in was great! When we arrived at our hallway we got paint all over our clothes as the walls were painted with no signage of “wet paint”. When we walked into the condo we were jazzed. At first, it looked great. After unloading some suitcases, we noticed the living room rug was disgusting. Dirty and gross. My one year old was crawling around the floor during that ten minutes of unpacking and when we picked him up, he had dirt all over his feet from the dirty floors. The floors were not cleaned well. The condo itself was great. Everything else was clean (minus the floor). It was the little things. The fridge is turned off in between guests so our food was warm for 12 hours, the plastic shelves in the fridge were missing, the dishwasher wasn’t bolted to the counter top, the patio needs to be washed, etc. They have great bones they just need to invest some effort into the little things.
เข้าพัก 2 คืน, พฤษภาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Renee
20 มี.ค. 2025
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: การติดต่อสื่อสาร
Overall the stay was okay…
Parking is tight. Take a compact vehicle if possible. Some rooms have designated parking. Just find any spot that’s orange to park if your room does not.
Elevators are slow and take forever.
When you arrive you have to go to the front desk to get a parking pass and apparently wrist bands. They charge you extra money for this. This is not listed on hotels.com site so that was disappointing to find out especially since it says free parking and no mention to wristbands.
Overall room itself was clean but the hotel itself is having construction done on the walls. It’s extremely loud, sounds like someone is sawing through the walls and starts every morning between 8-8:30am and lasts all day. If you had kids needing to take a nap this would not be possible. This was frustrating and when I reached out to rental management company they acted as if they didn’t know. I even emailed them a video and pictures to prove it since they kept saying they were not made aware of any construction. This should be disclosed to consumers prior to booking a room at Shores of Panama.
Pool was nice and I like the security at the gate to go down to the beach. View from our room was amazing.