Search Hotels in Palmetto Bay, Miami

"The hotel is in a great location but the room and overall inside of the hotel doesn’t really look like the photos. It is not very clean or well kept. "

"Clean room and accommodating staff members."

"We enjoyed our stay. Amazing location to the beach, great restaurants, beautiful rooftop pool. Can’t be the scene on Ocean Drive!"

"There is no noise insulation. The sounds of jets and trains were loud all through the night. "

" Overall great hotel. Restaurant lets them done. More like a canteen. Such a shame. "

"This is the fourth time I stayed at a CitizenM, twice at this location, and each stay the room never gets cold enough. "

"Property was clean & well maintained "

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"We stayed at the Tressor towers and our room was on the 28th floor. The one and only reason for a 1-star rating is the elevator situation. Only 2 elevators service all of the 36 floors (a 3rd elevator would operate adhoc and a 4th was out of service). The elevators stop at each and every floor on the way up and way down. They sometimes don't stop at your floor at all. Each time going up and down was a 15-20 min wait for the elevator and then a harrowing 10-15 min ride inside. The hotel actually had a staff to manage the elevator traffic. We wasted so much time with the elevators the first couple of days that we actually started hiking the 28 floors via stairs. And we were not the only ones who resorted to doing so. Terrible elevator management considering how much elevator technology has improved in the present times. Absolutely would not recommend staying in these towers."