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HOTEL MAYA PALENQUE

3.0 star property
Guests relax at the outdoor pool or enjoy views from their rooms at this peaceful retreat where nature's beauty surrounds and rejuvenation comes naturally

Choose dates to view prices

HOTEL MAYA PALENQUE sits overlooking the boardwalk, offering a quiet escape with its outdoor pool and garden setting. Travelers can enjoy a drink at the bar, use the business center when needed, and connect with free WiFi throughout their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿2,109
฿2,488 total
includes taxes & fees
24 May - 25 May
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person
  • Airport shuttle fee: MXN 300 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does HOTEL MAYA PALENQUE have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at HOTEL MAYA PALENQUE?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at HOTEL MAYA PALENQUE on 24 May 2026 start from ฿2,109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HOTEL MAYA PALENQUE pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL MAYA PALENQUE?

Self-parking is free at this property.

What time is check-in at HOTEL MAYA PALENQUE?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at HOTEL MAYA PALENQUE?

Checkout is at noon.

Does HOTEL MAYA PALENQUE provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MXN 300 per vehicle applies.

Where is HOTEL MAYA PALENQUE located?

Situated in Palenque, this hotel is 3 mi (4.8 km) from Palenque National Park, and within 6 mi (10 km) of Museo de Sitio Palenque and Palenque Archaeological Zone. Misol-Ha Waterfalls and Cascadas de Roberto Barrios are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 159 out of 254 reviews
Rating 8 - Good. 72 out of 254 reviews
Rating 6 - Okay. 16 out of 254 reviews
Rating 4 - Poor. 6 out of 254 reviews
Rating 2 - Terrible. 1 out of 254 reviews

Reviews

Verified

10/10 Excellent

fawn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, good location, very nice pool, food is decent and reasonably priced.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to walk to downtown and restaurants. A bit noisy in the am . Traffic noice early in the morning . The restaurant is excellent, food delicious and so reasonable . Staff are very helpful and friendly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and pool. A little noisy from traffic.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean, close to other places
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Lenzy

Liked: Staff & service, amenities, property conditions & facilities
Walkable to area that has really great and nice restaurants. Hotel it self is okay.
Stayed 1 night in Jan 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient at a good price. Nice breakfast in the dining room!
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

ROSAMARIA

Liked: Staff & service
Staff very friendly and eager to help!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Felipe

Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great outdoor pool area

Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Stayed 2 nights in May 2024
Verified

6/10 Okay

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and facilities at Hotel Maya were perfectly fine and met our needs. However, the service at the front desk was disappointing. While not every staff member was an issue, the gentleman who helped with our bags and the person who checked us out were both fantastic and very friendly, most of the front desk staff felt indifferent or even unfriendly. It often felt like we were unwanted guests rather than welcomed ones. It’s a shame because the rest of the experience was good, but the front desk's attitude definitely cast a shadow on the stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities
Nice garden, covenient location. Our first room had plumber problems with wc. The personal changed us to a second room that also has problems and finally, after two changes we were able to have a proper wc. Be careful with water falling fro air conditioning, our passports were wet as our lugagge was in the floor.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Would stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alejandro Torres

Liked: Cleanliness, property conditions & facilities
Close to all local attractions.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
nice clean room exelent location ado bus station across the street
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stiff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Magdalena G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far,so good
Stayed 1 night in Mar 2026
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities
Well located to walk to restaurants. Parking. Breakfast is good ($). Nice pool area. Only negative point is there is almost no hot water for the shower.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Roque

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room and hotel is nice but the beds too small and uncomfortable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dioscórides

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Espi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
walking distance (15-20 minutes) to the plaza & Cathedral. Lots of shops & restaurants along the way
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Stayed 1 night in Dec 2024