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The Alts Hotel

Mediterranean hotel with winery and full-service spa

Choose dates to view prices

Where to?

Dates

November 2025

4

December 2025

Outdoor pool

Outdoor wedding area

Rooftop bar, al fresco dining, open daily

Sun deck

Lobby sitting area

Located near Palembang Golf Club, The Alts Hotel blends sophistication with leisure. Visit the winery, unwind at Altitude SPA, or enjoy rooftop views. Cafe Delapan offers international cuisine, and an outdoor pool provides refreshment. Helpful staff enhances the experience.

Very good

Popular amenities

Hot tub
Spa
Pool
Bar
Breakfast available
Parking included

฿1,973 total

includes taxes & fees

5 Nov - 6 Nov

Room options

Check availability for these dates

Tonight

Tomorrow

All rooms

1 bed

2 beds

Showing 22 of 22 rooms

Superior Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

2 bedrooms

Premium bedding

Blackout curtains

24 sq m
2 bedrooms
Sleeps 2
2 Single Beds

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

Very good

Highlights

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Separate bedroom

Premium bedding

Blackout curtains

23 sq m
1 bedroom
Sleeps 2
1 King Bed

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Separate bedroom

Premium bedding

Blackout curtains

29 sq m
1 bedroom
Sleeps 3
1 King Bed

Premium bedding, minibar, in-room safe, desk

Premiere

Highlights

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Separate bedroom

Premium bedding

Blackout curtains

31 sq m
1 bedroom
Sleeps 3
1 King Bed

Cabana Suite | Premium bedding, minibar, in-room safe, desk

Cabana Suite

Highlights

Balcony

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Separate bedroom

Premium bedding

33 sq m
1 bedroom
Sleeps 3
1 King Bed

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Separate bedroom

Premium bedding

53 sq m
1 bedroom
Sleeps 3
1 King Bed

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Separate bedroom

Premium bedding

120 sq m
1 bedroom
Sleeps 3
1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Double Room

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Premier Room

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Cabana Suite

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Junior Suite

Sleeps 2

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Premium bedding

Blackout curtains

Bidet

Sleeps 2
1 Single Bed

Premier City View | Bathroom | Free toiletries, hair dryer, slippers, bidet

Premier City View

Highlights

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Blackout curtains

Sofa bed - single

Premium bedding

Sleeps 2
1 Queen Bed

Premier Corner | Premium bedding, minibar, in-room safe, desk

Premier Corner

Highlights

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Blackout curtains

Sofa bed - single

Premium bedding

Sleeps 2
1 Queen Bed

Junior Suite New | Premium bedding, minibar, in-room safe, desk

Junior Suite New

Highlights

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Premium bedding

Blackout curtains

Bidet

Sleeps 2
1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Presidential Suite

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Junior Suite New

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Bed

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Premier City View

Sleeps 2

Premium bedding, minibar, in-room safe, desk

Premier Corner Room

Sleeps 2

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About the area

Jl. Rajawali No. 8, Ilir Timur, Palembang, South Sumatra, 30113

What's nearby

Palembang Golf Club - 20 min walk - 1.7 km
Palembang Indah Mall - 2 min drive - 1.9 km
Jakabaring Stadium - 3 min drive - 2.3 km
Ampera Bridge - 3 min drive - 3.3 km
Palembang Square Mall - 4 min drive - 3.3 km

Getting around

Polresta LRT Station - 5 min drive
Cinde LRT Station - 11 min drive
Palembang (PLM-Sultan Mahmud Badaruddin II) - 30 min drive

Restaurants

‪Starbucks - ‬1 min walk
‪Pan Thai Restaurant - ‬2 min walk
‪Bebek Goreng "Harissa" & Soto Madura "Wawan - ‬2 min walk
‪Delice - ‬4 min walk
‪Sate & Sop Soepardi - ‬3 min walk

About this property

The Alts Hotel

Upscale hotel near Palembang Golf Club

Located close to Palembang Indah Mall and Ampera Bridge, The Alts Hotel provides an attached winery, a poolside bar and a rooftop terrace. Treat yourself to a massage at Altitude Spa, the on-site spa. The on-site international cuisine restaurant, Cafe Delapan, offers breakfast, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

You'll also enjoy the following perks during your stay:

An outdoor pool and a children's pool
Free self-parking and valet parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
Express check-in, a front desk safe and 5 meeting rooms

Room features

All 207 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning.

Extra conveniences in all rooms include:

Bidets, free toiletries and hairdryers
LED TVs with satellite channels
Fridges, electric kettles and daily housekeeping

Similar properties

View from room

Parking included
Free WiFi
Restaurant
Air conditioning

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle at scheduled times and on request for a surcharge
Free self parking on site
Free valet parking on site

Food and drink

Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 211,750 for adults and IDR 105,875 for children
A bar/lounge
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

10 Gastro Pub
Cafe Delapan

Things to do

Children's pool
Full-service spa
Health club
Hot tub
Outdoor pool
Sauna
Steam room
Winery

Family friendly

Children's pool
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop

Business services

1,055 square feet of conference space
5 meeting rooms
Business centre

Outdoors

Garden
Rooftop terrace

Full-service spa

2 treatment rooms
Hot tub
Massage
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

More

1 building
11 floors
Ballroom
Banquet hall
Built in 2009
Designated smoking areas (fines apply)
Mediterranean architecture

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Bidet
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

LED TV with cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Refrigerator

More

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

There is no front desk at this property

Guests can access their accommodation through a private entrance

This property doesn't offer after-hours check-in

Connecting rooms may be available on request; a fee of IDR 150,000 per night applies and will be collected at check-in.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately IDR 211750 for adults and from IDR 105875 for children
Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to noon

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Zuri Palembang

Grand Zuri Palembang Hotel

Grand Zuri Palembang Hotel Palembang

The Alts Hotel Hotel

Frequently asked questions

Does The Alts Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to noon.

How much does it cost to stay at The Alts Hotel?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at The Alts Hotel on 5 Nov 2025 start from ฿1,630.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Alts Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Alts Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at The Alts Hotel?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Alts Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Alts Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is The Alts Hotel located?

Located in the heart of Palembang, this spa hotel is 1.2 mi (1.9 km) from Palembang Golf Club, and within 3 mi (5 km) of Palembang Indah Mall and Ampera Bridge. Great Mosque of Palembang and Palembang Square Mall are also within 3 mi (5 km).

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The Alts Hotel Reviews

8.4

Very good

8.6

Cleanliness

7.8

Location

8.2

Staff & service

6.0

Eco-friendliness

8.0

Property conditions & facilities

2/10 Terrible

Christophe

28 Oct 2022

Disliked: Cleanliness, staff & service

The hotel staff habe made claims the credit card machines have issues and have taken my card and made numerous transactions. The hotel is dubious. Tourists should beware. My bank has been notified

Stayed 2 nights in Oct 2022

8/10 Good

Verified traveller

23 Mar 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible breakfast arrangement time. All foods were not served properly.

Stayed 2 nights in Mar 2021

10/10 Excellent

KIMBERLY, Michigan, USA

18 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was very clean and the beds and bedding were very comfortable. The staff was amazing from the front desk to the restaurant staff to the bellhops. A special thank you to Ayu and Fadly, they were so helpful.

Stayed 2 nights in Dec 2019

8/10 Good

Malvin

1 Dec 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Cheap cozy room with so-so service

Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price.

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

21 Sep 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions. The only thing i don't like is the shower, sometimes it isn't warm.

Stayed 2 nights in Sep 2018

8/10 Good

Daniel, Kl

27 Jul 2018

Liked: Cleanliness, staff & service, room comfort

Clean hotel, good staff but the hotel was renovating some areas, therefore spa, swimming pool and other amenities were closed

Stayed 3 nights in Jul 2018

8/10 Good

joseph, Jakarta

30 Apr 2018

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Under Renovation

When I checked in, I found the hotel was very noisy caused the renovation activities, and I asked to the front desk official at what time the activity will be stopped in the evening, I got the answere...till night, so I called the support team of the Expedia about the matter, and ask for move to other hotel if the renovation activity could not end at 9-10 pm. I told the staff who was incharge, that I will ask for moving to other hotel IF the activity could not end at 9-10, and They agree to end the noisy activity at 9pm. I appreciate the hotel to end the noisy work at 9pm, and I cancel my intention to move to other hotel. Thank you for mutual understanding

Stayed 3 nights in Apr 2018

8/10 Good

Chon Nam

18 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Enjoyed my stay at the Grand Zuri. Check-in was efficient, staff were polite, room was very clean & comfortable, with a delicious buffet breakfast thrown in. A little far from the city central area. Not ideal for travelers who do not have their own transport

Stayed 1 night in Mar 2018

10/10 Excellent

terry

17 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantasy get away

Wonderfully helpful staff

Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveller

9 Sep 2017

No sandal in room

Stayed 5 nights in Sep 2017

8/10 Good

nice, tangerang

10 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

menyenangkan

Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

21 Jul 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything I wanted to do.

I was in Palembang to research my fathers time as a Japanese POW. This was not easy as no one rememberes anything about that time. As an English speaker it was very difficult to make people understand what I was trying to do. The hotel staff tried their best.

Stayed 3 nights in Jul 2017

10/10 Excellent

Rafael

5 Mar 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Clean Hotel

A very nice and new hotel. I believe it's around 2 years old. Service is nice and deserve a 4 stars.

8/10 Good

Arif

20 Dec 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and Perfect of Service

Another great hotel & service in Palembang..

6/10 Okay

Verified traveller

5 May 2016

Disliked: Cleanliness, property conditions & facilities, room comfort

Great location

We were not able to sleep all due to itchiness. Not sure how often the bed sheets were changed (?). We did not have adequate toilet paper in the room. However the staff were helpful enough to supply us with more toilet papers.

8/10 Good

Darmady, Tangerang

14 Apr 2016

Liked: Cleanliness, property conditions & facilities, room comfort

Saat Check In, Kami memesan 2 kamar, namun lantai nya dipisah dengan alasan Full, setelah di mintakan dengan sedikit ngotot baru coba dicarikan.

8/10 Good

AKIRA, tokyo

12 Mar 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

なかなか良いホテルです。

綺麗なホテルでスタッフがとても感じよく対応が素早い。

8/10 Good

Alexander Thomas, Jakarta.indonesia

23 Feb 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is new with neighbour is many kopitiam and pempek. The breakfast with local food.

8/10 Good

Verified traveller

24 Nov 2015

Liked: Cleanliness, staff & service, room comfort

bagus

hotel nyaman, bersih, dingin, cuma closednya kurang cocok, tidak pakai jet shower,

8/10 Good

Verified traveller

18 Oct 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ゆったりできるホテル

部屋は清掃が行き届いており、心地よく過ごせました。

6/10 Okay

Philip, Hong Kong

31 Mar 2015

Palembang Hotel

Good location for some night time restaurants and bars. My floor was hot - don't know if corridor aircon was working, Thankfully room aircon was sufficient to cool bedroom down.

8/10 Good

Masagus, Palembang

22 Mar 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Mantap

pelayanannya lumayan memuaskan

10/10 Excellent

vivi, tangerang

24 Feb 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Posisi hotel enak , dekat kota

Nikmatnya imlek di Palembang, bertemu dengan temen sekolah, sanak kluarga. Makan makanan kesukaan, mpek mpek.

8/10 Good

Lili amigo, Jkt

29 Jun 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over all good. Comfort

8/10 Good

ihsan

30 Jan 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2022