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BATIQA Hotel Palembang

3.5 star property
A peaceful retreat where travelers can enjoy international cuisine in the garden restaurant, relax with a massage, and experience genuine hospitality

Choose dates to view prices

BATIQA Hotel Palembang combines modern comforts with tranquil surroundings. Guests can unwind in the peaceful garden or book a rejuvenating massage at Fresqa restaurant. The hotel offers in-room WiFi and a multilingual staff praised for their attentive service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

In-room safe, desk, free cots/infant beds, free WiFi

Superior Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Double Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Twin Room

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

In-room safe, desk, free cots/infant beds, free WiFi

Superior Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room

A hotel room with a bed, a desk, a chair, a coffee maker, and two water bottles.

Premier Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Bathroom | Shower, rainfall showerhead, free toiletries, towels

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Queen Room

A hotel lobby with wooden paneling, a reception desk, and a television screen.

Superior Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Queen Room

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Palembang is home to BATIQA Hotel Palembang. Al-Qur'an Al-Akbar and Pulau Kemaro Pagoda are local landmarks, and travellers looking to shop may want to visit Palembang Square Mall and Palembang Indah Mall. Looking to enjoy an event or a game while in town? See what's happening at Jakabaring Stadium or Jakabaring Sport City. Visit our Palembang travel guide
Map
Jl. Kapten A Rivai No. 219, Palembang, South Sumatra, 30129

What's nearby

  • Jakabaring Stadium
    10 min walk - 0.9 km
  • Palembang Indah Mall
    13 min walk - 1.1 km
  • Palembang Square Mall
    16 min walk - 1.4 km
  • Great Mosque of Palembang
    5 min drive - 1.9 km
  • Masjid Agung Grand Mosque
    6 min drive - 3.7 km

Getting around

  • Cinde LRT Station
    7 min drive
  • Dishub LRT Station
    11 min walk
  • Palembang (PLM-Sultan Mahmud Badaruddin II)
    12 min drive

Restaurants

  • Teh Aba
    1 min walk
  • Moriska Bakery
    1 min walk
  • RM. Pindang Musi Prabu Indah
    9 min walk
  • Pempek Candy
    2 min walk
  • Warung Ani "Ayam Goreng Mentega
    7 min walk

About this property

BATIQA Hotel Palembang

  • Property highlights
  • Take advantage of a terrace, a garden and dry cleaning/laundry services at BATIQA Hotel Palembang. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Fresqa, offers breakfast, lunch and dinner. Free in-room WiFi and a gym are available to all guests.
  • You'll also enjoy perks such as:
    • Free valet parking
    • A round-trip airport shuttle (surcharge), a banquet hall and 4 meeting rooms
    • Concierge services, a 24-hour front desk and a lift
  • Room features
  • All 160 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • Flat-screen TVs with cable channels
    • Fridges, free infant beds and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • A restaurant

Restaurants on site

  • Fresqa

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 250000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: IDR 250000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is BATIQA Hotel Palembang pet-friendly?

No, pets are not allowed at this property.

How much is parking at BATIQA Hotel Palembang?

Valet parking is free at this property.

What time is check-in at BATIQA Hotel Palembang?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at BATIQA Hotel Palembang?

Checkout is at noon.

Does BATIQA Hotel Palembang provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is BATIQA Hotel Palembang located?

Situated in Palembang, this hotel is within 1 mile (2 km) of Jakabaring Stadium, Palembang Square Mall and Palembang Indah Mall. Great Mosque of Palembang and Masjid Agung Grand Mosque are also within 2 miles (3 km). Dishub LRT Station is 11 minutes by foot and Bumi Sriwijaya LRT Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

BATIQA Hotel Palembang Reviews

8.0

Very good

8.0

Cleanliness

7.6

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 26 reviews
Rating 8 - Good. 15 out of 26 reviews
Rating 6 - Okay. 4 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

Reviews

Verified

10/10 Excellent

Dylan

Liked: Cleanliness, amenities, property conditions & facilities
Clean amenities and very friendly staff
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Marga indraswari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, hotel staff is polite and friendly. However the hotel has super lousy wifi. Non existent for the whole duration of our stay there. Given feedback that 1 lightbulb inside the cabinet was faulty from day 1. Never got it fixed until the last day we were there. There’s fridge inside the room. Not really cold but at least has one in there.
Verified

10/10 Excellent

kazuo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
All in all good hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Kazuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Kazuo

Liked: Cleanliness, staff & service, property conditions & facilities
部屋からの景色が良い
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Jackie

Disliked: Staff & service

Not value for money

I was alone and they cannot even give me a double room. So sad
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The hotel staff were wonderful and helpful. They were effericent in rectifying issues. Only setback is the buffet breakfast that could add more variety.
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

QIHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel so stay

Wifi is a bit slow in the room.
Stayed 2 nights in Dec 2017
Verified

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
One of the most horrible hotels I have ever stayed. I first checked in with a key access card that didn't work, the staff was kind enough to accompany to my room to ensure I can have access, but 2nd card didnt worked either. I was given entry using the staff master card and was told my key card will be sent to my room shortly. To cut long story short, the room card was only delivered to me in two hours later after two phone calls. Cleanliness: The room had stains on the comforter, which I called reception for a change, of which which was only done after 2 calls in almost 2 hours later. Noise: I was given a room facing the main road, totally could not sleep at all as insulation was bad, requested for change of room at 1.30am of which was accommodated. In the new room, there was a patch of soap liquid not cleared up by the window, I only come to realise that it was soap instead of some sticky liquid when i washed off the sticky liquid in the bathroom where all the bubbles appear,
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

stay low

don't stay at the top floor... their compressor sounds terrible... 10th floor under will be awesome...
Stayed 1 night in Dec 2017
Verified

8/10 Good

Anneke

Liked: Staff & service, property conditions & facilities, room comfort

Fijn hotel

Fijn hotel voor zaken. Schoon, goede kamer, wifi werkte goed, uitgebreid ontbijt en attente, behulpzame staff, wel jammer dat t raam in de kamer niet open kan en dat de enige lounge ruimte buiten voor rokers . Kan t hotel zeker aanraden
Stayed 3 nights in Nov 2017
Verified

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hospitality

Very warm and friendly staff
Stayed 1 night in Sep 2017
Verified

8/10 Good

Jamaludin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel are good
Verified

6/10 Okay

Nyoman

Liked: Property conditions & facilities
Disliked: Room comfort

Lokasi OK tapi kamarnya sempit

Hotel budget lokasi dekat dengan kampus, mall besar dan pusat kota
Verified

8/10 Good

MD HASSAN

Liked: Property conditions & facilities

convenient and clean

The hotel staff was very friendly and helpful. will definitely return to stay their and will recommend others.
Verified

8/10 Good

MADHOOSEN

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay

Wifi kurang bagus hari pertama masih lumayan hari ke 2,3 terlambat krn mgkn ramai org
Verified

8/10 Good

Setyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is new and clean

Hotel is new, clean, room was big and good equiped. Staff are good. restaurnt and minimarket nearby, Mall is further, but stil walkable
Verified

8/10 Good

Fitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bener-bener nyaman,, eksklusif..
Verified

6/10 Okay

Rachimi

Quite nice and good value

Ok
Verified

8/10 Good

chenny

Liked: Cleanliness, staff & service, property conditions & facilities
まだ新しい印象で清潔感がある。 客室、サービス、朝食、総合的にコストパフォーマンスは高い。 空港からはすこし距離があるものの、モール等からは近く、立地も良好。
Verified

8/10 Good

Trisna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

Hotel yang bersih, makanan yang enak dan staf yang ramah.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2022
Verified

8/10 Good

Anneke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

6/10 Okay

Verified traveller

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