Search Hotels Near Palace House, Brockenhurst

"Very basic room. Bed ok. Room felt like being in a container. No hand towels. Breakfast was not great. No fresh fruit. Had to ask for items as buffet was almost empty. Would not stay again"

"Friendly staff, it would be great to have better dog friendly rooms - food and location great."

"Everything was good. We didn't need to make use of parking. The staff were all attentive but Simmi couldn't do enough for us to make our stay enjoyable."

"Lovely hotel in a lovely location. Rooms were luxurious. However, I had to change rooms because the toilet would not flush and I was informed that a plumber would not be called until the following day! Also, the internal lift that goes to the spa was not working, and another entrance was locked, meaning that guests had to go outside the hotel to enter the spa and pool. This is not ideal. Breakfast at the HarBar in the 6th floor was good but not outstanding. In short, this hotel needs more customer responsive management to reach its potential for 5 stars."

"Needs updating. Air con needs fixing. "

"Nice hotel, great location, nice breakfast and easy parking especially for cruises"

"The superior double room was clean, the bathroom was ok but the bath is small. The building is tired and in need of renovation. We used the spa and had a massage which was excellent. Breakfast was good."

"Staff excellent and rooms good size great location"

"Would have given this hotel 5stars but for one thing. Our lie ins were disturbed by noisy cleaning staff chattering loudly outside our room all morning. They were so loud that they woke us every morning with their catch up chats. Otherwise everything was perfect...large rooms, comfy beds, delicious breakfast, friendly staff, and lots of parking. "