โรงแรมใกล้พาเลซ อาร์ตส์ เซ็นเตอร์, ดัลลัส

"Property and my rooms were clean and nice. The first night I was in a room with crazy loud AC. I called the desk but they said no maintenance was there and they were full. I told him no worries if they could fix it or move me to a different room that would be great. The problem I had was every time I talked to someone at the desk they didn’t know anything about the issue. No one had made any notes or passed along any of the information so every time I talk to someone, we were starting over from...

"This is not a cheap stay, and for the money I expected more. It wasn’t bad, just not what I expected for $1100 for 2 nights. The room was average, felt outdated, balcony view of the atrium was nice. Shower drained slow and pooled which I think is so gross. The room had no body wash - I could have brought our own but for just 2 nights I figured it would be easier to just use what they had. We had a bar of hand soap…again just for the price not what I expected. The Cantina buffer was $42 for...

"What a disaster. I booked two rooms for 4 women. Somehow my husbands name was on one room and mine on another. They would not allow me to access that room because my husband was not present. It took 3 hours and multiple calls to Expedia before the hotel accepted that the two rooms were paid for and I should not have to pay for a third room. And apparently their reason was that we have two different last names. What a way to ruin the end of a nice vacation. So dot your i's and cross your...

"Our flight was canceled late at night and we weren't leaving until the following morning, so we needed a place to stay. When we got to the hotel, we were exhausted. The staff at the hotel were so kind! It was the best service interaction I had all day. They accommodated my mother in law with a large room because she needs a walker to get around. Clean rooms with comfortable beds. The shuttle service was timely to get us back to the airport. Recommend 100%!"

"Room got very hot at night"

"I had a very nice stay. Clean room and breakfast was tasty."

"I had a missed connection at the airport and had to spend the night. I specifically chose this hotel for its location and its airport shuttle. I called at 10:10 pm for a pickup and the person that answered couldn’t help at the time and said he’d call back in 10 minutes. He did not. I called back around 10:35 to again request a shuttle and was told by the same person that I couldn’t be picked up because the shuttle ends at 11 pm (and it was 10:30 when he told me this) and the shuttle was already...

"Breakfast was amazing love the bacon"

"Elevator seemed like it was going to break every time you used it. Roomed smelled like mold. Bathroom was tiny."

"My absolute favorite hotel in DFW"

"Good breakfast, clean and well-maintained facility."

"Nice hotel. Not happy they charged me $10 a day to park. It’s not a garage or covered parking."

"Good, clean place to stay when convenience to the airport is important."

"I didn’t like that the pool wasn’t open . I didn’t like my room was clean after the 4th day. I didn’t like that I was charged for parking on property parking spot."

"Very friendly and helpful staff"

"Loved the facilities and hotel. Very quiet and convenient. Our keys never worked either a card and digital key. We went multiple times to ask for keys and got replacements. On Sat. night, late, approx. 1 am, we needed new keys again and had to wait over 25 min. at the front desk for an employee. We even knowing on the office for behind the main desk. The day we left, our key didn't work and the employee had to walk me to the room as the check out had been processed at 9 am when the...

"The entire establishment was very clean and staff helpful."

"What a pleasant surprise!! Beautiful hotel from the lobby, restaurants and most importantly the rooms. I was thrilled with service and restaurants as well as housekeeping. I would stay there again in a minute. Best place we have stayed this whole year!!"