โรงแรมและที่พักในPaisley

"I rented room 117. The shower control knob was broken and I was unable to control the temperature of the water. I was unable to shower. I brought it to the front desk attention. I ask for a partial refund. The woman was not helpful. She said maintenance would have to look into it. She could have walked to the room to see for herself. I never heard from them again. No partial refund. A few days later I tried calling them and they did not pick up the phone. Contacted Expedia and they...