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"The apartment complex is very nice. Clean and well equipped with a beautiful view from the balcony. We had an issue with Expedia booking us the wrong apartment. I had booked a two bedroom two bathroom apartment as we were two couples. What we got was a two bedroom one bathroom. When I stated the mistake to the manager/owner he could not have been more unsympathetic. When asked if the other apartment was available he flatly said no, although we didn't see anyone in that unit for either of our nights. His disdain for guests who book through Expedia could not have been more obvious. If you want to stay here you had best book direct or be prepared to be treated poorly."

"Great location. Staff mostly helpful and rooms spaceous, clean and comfortable"

"Very clean, great location, and quiet. Dave was amazing and very helpful. Kitchen was well stocked. Enjoyed the hot tub each evening. Free laundry was great but the eco dryer required a lot of patience. Dave was very up front about it so we were prepared for the wait. "

"The room and furniture were in poor shape. The kitchen smelt very musty and the teatowels were dirty. The pool had scum on the water, we didn't use the hot tub. Some patrons were extremely noisy past midnight and no one came to ask them to be quiet. I asked them myself and they did quieten down."

"We had an enjoyable stay at Edgewater Palms in Paihia. The location is fantastic, and the apartment, while compact, had everything we needed. We stayed in Apartment 25, which offered a pleasant partial sea view. A minor drawback was that the lifts were out of service during our visit, which made getting to our Level 2 apartment a bit inconvenient. However, the reception staff were incredibly friendly and helpful, even assisting us with our luggage, which made a big difference. The infinity pool is a standout feature. Although it isn’t heated, it’s still very nice once you’re in and a great place to unwind. Overall, a comfortable stay with friendly service in a great location, despite a few small inconveniences"

"Affordable. Close to town. Quiet. Lots of parking. Friendly staff, always make us feel welcomed. It's ourgo to place to stay in Paihia. "

"Did not need air condition"

"Apart from one night of noisy neighbours, we enjoyed our stay. Thank you"

"This place is fantastic, right across from the sea. Clean and comfortable."