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Hotel Campestre Imperial

2.0 star property
Travelers sip coffee in garden surroundings while mapping out adventures at this suburban retreat where relaxation and pampering services await

Choose dates to view prices

Hotel Campestre Imperial, in the suburbs, offers a peaceful garden setting with a coffee shop/cafe. Guests enjoy free WiFi, spa massages, and dining at the on-site restaurant. Recent visitors appreciate the hotel's well-maintained condition.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Restaurant
  • Business services
  • Laundry room
  • Housekeeping
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23 May - 24 May
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Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 150 per accommodation, per night, plus a one-off cleaning fee of MXN 200

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 150 per accommodation, per night plus a one-off MXN 200 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Campestre Imperial pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of MXN 150 per accommodation, per night. A cleaning fee of MXN 200 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Campestre Imperial?

Self-parking is free at this property.

What time is check-in at Hotel Campestre Imperial?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Campestre Imperial?

Checkout is at noon.

Where is Hotel Campestre Imperial located?

Situated in the suburbs, this hotel is 1.2 mi (1.9 km) from Las Truchas Forest and within 3 miles (5 km) of Duendes Museum and Prismas Basalticos Waterfall. Basaltic Prisms of Santa María Regla Park is 3.1 mi (5 km) away.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 84 out of 205 reviews
Rating 8 - Good. 70 out of 205 reviews
Rating 6 - Okay. 34 out of 205 reviews
Rating 4 - Poor. 14 out of 205 reviews
Rating 2 - Terrible. 3 out of 205 reviews

Reviews

Verified

8/10 Good

Cayetano

Liked: Amenities
Property was ok but WI Fi wasn’t good hard. To get signal
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Josefina

Disliked: Staff & service
cold water for shower, not heater
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is well decorated. We had minor issues such as the weather was so cold at night and there’s no heater. Also, the door’s lock and one window next to main door did not lock ( ROOM 22). We felt safe so we didn’t make a big deal about.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Laura Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mi experiencia en el hotel.

Nos dieron una habitación en tercer piso, llevábamos un bebé y yo uso bastón. La mesera que atiende el jardín es muy déspota. Quiten las carreras rotas, se ven horribles‼️ La habitación, bonita, cómoda, en general bien hotel. El "Ratón" es excelente.
Stayed 1 night in May 2025
Verified

10/10 Excellent

América

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente y ambiente tranquilo, inconvenientes: el baño olía desagradable y el control de la habitación no funcionaba para cambiar los canales
Stayed 1 night in Apr 2025
Verified

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está en muy buenas condiciones, lo único que yo recomendaría es que agregaran más ventilación o bien ventiladores, ya que en la habitación que reservamos no tenía casi nada de ventilación y el ventanal no se podía quedar abierto, ya que no tenía soporte para que quedara abierto. Y la regadera estaba la mitad tapada y por ende no salía bien el agua.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Raymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y acorde al costo
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, mucha tranquilidad .
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

José de Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Únicamente nos hizo falta jabón de baño y para las manos
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

GUADALUPE DEL RAYO

Buen servicio y ubicación del huasca
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Claudia Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente para recuperar energia

Tiene unos jardines fantasticos, por las noches las luces se encienden y convierten el hotel en algo magico y maravilloso, las camas son muy muy comodas y todo el personal del hotel son atentos y respetuosos, recomiendo la estancia enormemente.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Violeta

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Demasiada inseguridad dentro del hotel
Stayed 2 nights in Nov 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Con áreas de oportunidad de mejora!

Me desconcertó que al llegar, la recepción me comentara que tenía que pagar el hospedaje en ese momento en efectivo o por transferencia. Según recuerdo que el pago lo realicé on line por hoteles.com; pero me explicaron que no aplican el cobro y que el pago se realiza al llegar al hotel. Sin embargo, no tienen terminal para el cobro. El cuarto fue pequeño, limpio y muy calientito, pero la ducha presentó un problema con el agua caliente, ya que era tan caliente que después de unos minutos salía muy poca agua y algo de vapor, por lo cual era escaso el flujo de agua y al tercer día dejó de salir agua caliente incluso del lavabo… Según el concierge, entró aire a la tubería y debería purgar el boiler… seguro arreglaron el problema, pero ya no nos tocó agua caliente el último día!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Lo recomiendo al cien bonito, limpio y cómodo.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, con estacionamiento, habitación limpia, buen precio, el restaurante está en remodelación pero a un lado hay otro muy bueno
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Carolina Sofía

Liked: Staff & service
Disliked: Property conditions & facilities
Una noche está bien pero más días no recomiendo , por el precio no vale la pena
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Angélica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar, limpio, la atención muy buena, está cerca del centro y muy cómodo. Solo pondría un ventilador por si se siente calor de repente. Pero me encanto y si regresaré
Stayed 2 nights in May 2024
Verified

4/10 Poor

Melida

Disliked: Cleanliness, amenities, property conditions & facilities
Está muy mal que pongan información errónea, este hotel decía desayuno incluido y no había ni comedor
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Osmara

Liked: Cleanliness, staff & service, amenities
Muy limpia pero no servía la regadera del baño
Stayed 2 nights in Jan 2024
Verified

4/10 Poor

William Donald

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No aceptan tarjetas, tuve que pagar todo al llegar y luego dicen que no dan ningún comprobante ni recibo. Luego la chapa de la puerta del cuarto asignado no funcionó, me cambian a otro cuarto pero con deficiencia de presión de agua en la regadera (que luego fue arreglada) y focos fundidos. Anuncian que hay restaurante, no existe.
Stayed 5 nights in Jan 2024
Verified

8/10 Good

Lilith Anaietzin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sugerencia

En general el personal es muy amable pero les falta mayor capacitación resta mucho que no tengan restaurante propio o cuando menos una alternativa de servicio a la habitación es muy incómodo estar sujeto a los horarios del restaurante más cercano y también sería bueno que consideraran un servicio de spa y masajes que haría la experiencia de huéspedes mucho más cómoda y de descanso
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Dulce Maria

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Dec 2023
Verified

4/10 Poor

Perla

Disliked: Room comfort

Camas incomodas

Es uno de los pocos lugares de hospedaje en Huasca, es decir, no hay mucho de donde elegir. En un lugar tranquilo, sin embargo, el costo es excesivo para lo que ofrece, las camas y almohadas muy incomodas. El costo es de un hotel resort de 4 estrellas y ofrece calidad de una estrella, no hay correspondencia.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Luis Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con todo lo necesario para un buen descanso. Buena ubicación. Personal amable y a disposición.
Stayed 1 night in Dec 2023