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"Room was looking tired and wasn’t the cleanest. Lots of small detailed cleaning is required, extra attention to the woodwork & fittings. Thai restaurant wasn’t very good, over cooked chicken starter, old dressing. Main of Pad Thai was very over cooked, meaning the noodles difficult to eat. Bar staff & reception staff were very good and helpful."

"Great service from staff"

"Poor experience unfortunately. We checked in mid afternoon but, as we were attending an event elsewhere, we didn't get to our room until late evening. Firstly, we struggled to find our room as it was not clearly signed. On going into our room, we had no power at all. We had to prop open our door to let enough light in so that we could call somebody. They eventually resolved the issue and we managed to sleep, despite the very hard bed In the morning, the kettle was not working so we couldn't...

"No door on the bathroom in the bedroom, which wouldn't be a problem if I couldn't see the toilet from the bed. If you'd like privacy when you go to the toilet, this might not be for you. But other than that, the venue is amazing and the staff were incredible"

"I loved my four nights at The Store!!! It started with the amazing welcome by the friendly staff and a welcome drink upon a very hot arrival. My room was upgraded due to my Expedia status without even asking, and I was offered the food and beverage credit upon check-in. I have found that to get these perks at some VIP hotels, you often have to ask specifically. The room itself was so clean, bright, and cheerful, and they had lovely music playing upon arrival....small touches that make an...

"Splendid hotel. Superb location right in the heart of Oxford. So English and quaint. Very comfortable bed. Delicious high tea. Perfect."

"This place is full of character and charm. Lots of local travelers, less international -- providing a distinctly British feel."