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"Free parking, room was not clean I requested a change but the next room wasn’t clean either. Hair in the sheets and in the pillow. Building looks a bit old. Water in the shower would not shut off. I hate to complain but I was really looking forward to the stay and it did not meet the expectations of what I saw in the pictures. "

"Itvwas good. Rented the room online said it would have a sofa when we checked in it didn’t. Other than that everything was good. "

"The property was beautiful and the staff was a delight. "

"Great "

"Everything was wonderful stayed because of son going in army what makes a good bar. Is the bartender she was wonderful "

"Apartment was clean and felt like home. Thanks for the hospitality. "

"The location was perfect. The room was dirty. Poor breakfast choices. "

"Clean room, nice lobby area, ample parking."

"The pool water was very cloudy and they ran out of towels. Other than that our stay was nice. Big clean rooms and friendly staff! Walking distance to many nice restaurants. "

"Positives : Room was clean. Given a drink voucher and two waters. Negatives : Money was deducted from my deposit, for unknown reasons. Staff could benefit from some professionalism. There was an extended wait while checking in holding our luggage. However there was a female staff member just standing at the desk stating at the customers that waited, I later learned she was apart of hospitality. In addition, when a concern was voiced, staff responded as if it wasn’t at the top of their priority...

"Clean facilities, helpful staff, and good location! "

"Room was fairly clean did see some body hair under the sheets on mattress. Pool was a bit dirty too but I did see staff clean it daily so I’m not too sure about the deep cleaning. Breakfast was not good. upon walking in they have dog treats and green apples before you get to the front counter to take which was nice. The room had a pull out couch so more people could stay there. They advertise crib but it’s a pack n play. Overall stay was decent. "

"Beds and bedding were fresh and clean. Outlets beside beds didn’t work. Blown lightbulb in one lamp. Mold and mildew around tub. Toilet seat loose on one side. Built up dust around baseboards and corners of floor in bathroom. Overall, the property is in need of an update and vigorous cleaning."

"My mom had a very pleasant stay. The staff were very friendly and accommodating to her needs."

"Staff was friendly and helpful. Not many motels near Oakland University, but I’m not sure we would stay at this one again. It allows pets and is generally run-down."

"HVAC Unit needs replacing-- loud banging kept me up all night."

"Great location and fantastic Hotel."

"Always love staying at the Townsend hotel ! Excellent staff and superb rooms "