Search Hotels Near Outback Express, Keystone

"The front staff were rarely there. I was first shown a room that didn't have the two beds that I'd reserved. Moving to the appropriate sized room, I popped back to the front desk to ask for toiletries, as there were none. The desk staff said the individual shampoos were still to be delivered, and no soap other than 1 bar was in the place. He handed me the only full, family-sized bar of soap. The coffee is central in the lobby. Anyone who desires creamer uses a spoon in a Costco-sized communal creamer container. Anyone with a sense of hygiene should think to stay elsewhere than in a hotel that runs out of the soap bars adequate for all rooms. The hotel shouldn't pass regulations if it requires all guests reach into the same creamer container as the unwashed hands of guests who weren't given out any soap."

"I was supposed to stay with them back in December of 2025. Unfortunately, my sister passed away the very day I was supposed to fly out and check in. I called to see if they could offer a refund given the circumstances, and I even offered to provide documentation as proof. Sadly, corporate said they would make no exceptions. This was very disappointing and honestly felt extremely insensitive. I understand that businesses have policies, but I believe there should also be room for compassion and understanding during unexpected life tragedies. Because of this experience, I would not feel comfortable booking with Hyatt again or recommending them to others."

"I actually don’t have any issues with the property. It was very adequate. The problem was Expedia made a mistake and double booked us. when I told the property manager this. They chose to check us into all four rooms anyhow and charged us resort fees for all four rooms even though they knew we only booked two rooms and the other two were a mistake. They then refused to refund any of the resort feees or charges."

"Beautiful place! Very cozy! "

"Loved it"

"Muy bonito, limpio e increíble vista, a mi a mi esposa nos encantó, volveríamos sin duda, lo único que el que no encontramos el hot tub "

"This was a great stay for our family of four. The staff were super helpful and kind. Krystle was awesome! The food was delicious as well!"

"Clean room, friendly staff, amazing view, safe parking no worries about snow love it "

"Room was clean and comfortable. Only thing needing attention is the batroom floor (sagging) and tile around tub kind of sketchy."