โรงแรมและที่พักในออตเตอร์เบิร์น

"Lovely setting with very friendly and helpful staff."

"I rarely leave negative reviews for independent B&Bs, but this stay was extremely disappointing. The room I was allocated was not the room type I had booked. It was advertised as a double room but was actually two single beds pushed together, leaving an uncomfortable gap between them. The room itself had several maintenance issues. There was a bad smell coming from the drain, the TV lost signal for most of our stay, the blind was broken and permanently stuck open, and the ground-floor window...

"Staff very helpful and friendly. Good food and varied real ales. Excellent bedroom, always clean."

"The Langley Castle hotel was a wonderful experience. The staff could not be more accommodating, friendly and helpful. It's been a long time since we experienced such great service and felt so welcomed! We were offered help with our bags, which given the narrow and winding stairs, would be a good option for anyone with a heavy or large suitcase. I believe there were over 20 winding stairs (and not always a hand rail), so if one has any climbing difficulties, be aware of this. Our suite was...

"Hugh comfortable beds"

"Really friendly staff, great beer, a comfy bed and a quiet night's sleep - followed by a good breakfast."

"Exceptional! Lovely building and room, very helpful hosts and a great breakfast. Ideal for Hadrians Wall walking and cycling."

"Clean room, staff a bit indifferent to helping on the phone before, breakfast ok"

"Wonderfully clean bedding. But not a single hook or peg to hang the jackets. Nice quiet place to spend a night. Happy overall. "

"We booked this at the last minute as we were travelling up to the Scottish borders and wanted to break the journey due to the extreme heat. We arrived very late (about 11pm) but we had called the hotel in advance and one of the staff agreed to wait for us. When we did arrive we were greeted with a very warm welcome. Our one regret is that we didn't have time to make use of the observatory (yes you read that right!) All staff very friendly and helpful and loved the breakfast"

"I can highly recommend the Pheasant. The staff were excellent, the rooms were small but very well appointed, dinner menu was interesting and varied, breakfast was great. Location was perfect for Kielder Reservoir and in the middle of beautiful Northumberland countryside"

"It is such an unusual venue renovated by owners and a life’s achievement and still renovating- you have got to go to experience its uniqueness / great array of stuff for breakie and there is a Antique Centre run by Peters wife - a must!"

"Look, don't get me wrong, it's not terrible by any means. It's just that for a hotel that's trying to play at this level, it struggles with some of the basics. If you're having a short stay there's no housekeeping by default, (which they don't tell you when you arrive) but there's only a small (non-heated) towel rail, so you're going to have soggy towels on day 2. Yes, there was a (small) sign in reception saying this, but it's the kind of thing it would be good for the receptionist to...