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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property

Choose dates to view prices

At Holiday Inn Express & Suites Ottawa East - Orleans by IHG, you can look forward to a free breakfast buffet, laundry facilities and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿4,453
฿5,334 total
includes taxes & fees
31 May - 1 Jun

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About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

  • Hotel located in Orleans
  • You can look forward to a free breakfast buffet, laundry facilities and a 24-hour gym at Holiday Inn Express & Suites Ottawa East - Orleans by IHG. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
  • Other perks at this hotel include:
    • An indoor pool, along with sunloungers
    • Free self-parking
    • Express check-out, express check-in and 3 meeting rooms
    • A front desk safe, smoke-free property and a water dispenser
    • Guest reviews speak highly of the breakfast and helpful staff
  • Room features
  • All 103 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • TVs with cable channels
    • Wardrobes/cupboards, fridges and microwaves

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 19

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CAD 10.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans by IHG on 31 May 2026 start from ฿4,453, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Ottawa East - Orleans by IHG pet-friendly?

Yes, Holiday Inn Express & Suites Ottawa East - Orleans by IHG allows cats and dogs (limit 2 total). There's a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites Ottawa East - Orleans by IHG located?

Located in Orleans, this hotel is within 2 miles (3 km) of Place D'Orleans Shopping Center, Princess Louise Falls and Petrie Island Park. Hiawatha Park & Conservation Area and White Sands Golf Course are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 625 out of 1021 reviews
Rating 8 - Good. 289 out of 1021 reviews
Rating 6 - Okay. 54 out of 1021 reviews
Rating 4 - Poor. 24 out of 1021 reviews
Rating 2 - Terrible. 29 out of 1021 reviews

Reviews

Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh but limited Staff super amazing fast service Nice rooms and clean Highly recommended
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Clean room great breakfast
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food was great and our kids had a great time playing in the pool! Fantastic stay 😄
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and large parking space
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, clean and quiet. Easily accessible to highway and close to downtown. Staff were courteous.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Salima

Clean room, Friendly breakfast staff. Excellent Breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay , close to everything you need, Modern and clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional especially Alzira,Marie and Nicole
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the pool.The staffs specially in the breakfast areas are all very friendly and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good, polite staff and excellent options for breakfast. As a muslim you get a lot of halal breakfast menu, unlike hotels in Niagara. Only con was not enough life jackets for kids at pool.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Harvey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were warm and friendly. Breakfast was great!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous staff. Great breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Room clean staff great
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick, staff was super friendly and provided clear details about amenities. Room & bathroom were clean & stocked with essentials (towels, soap etc). Breakfast was tasty and lots of options. Plenty of onsite free parking.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities
Clean room, nice hotel amenities, and friendly staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Clean rooms, staff was friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities
Nice clean hotel, good location. The only negative is the breakfast wasn’t great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Was great spot
Stayed 1 night in Dec 2025
Verified

8/10 Good

Manoharan

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff was friendly.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The pool was great, very clean. The 2 ladies working the breakfast were so friendly! All the staff were nice. Our room was lovely. A great stay!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

sauda

Very good location
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at this Holiday Inn many times while visting family for the past 6yrs. I've been consistently happy with the staff and cleanliness. The fairly recent reno is very nice. My only issue is their surge pricing. Some weekends when I plan to stay in the winter months they jack up the room prices. Coinciding with hockey tournaments it would seem.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Harvey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very accommodating
Stayed 1 night in Dec 2025