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We stayed to be able to access the trains quickly. The room was very small but that is to be expected in Japan. The staff was very kind and helpful even while we were needing to translate.
I would have been better if there were some instructions in English for the air conditioner. The massage chair, while good for people, took up some space by the bed.
The staff is very accommodating. The room is clean but quite small. The highlight of our stay there is that the hotel is very accessible to everything. Just located within and above of the shin station, you have all the time to not panic on your trips. Also, you won't starve as it is very close to restaurants, cafes, etc.
The room was very nice, just a bit small, almost no room to open my suitcase, but it is right above the train station which makes travel super easy, that is what I was going for.
Caius
Stayed 1 night in Apr 2024
10/10 Excellent
Angie
Travelled with family, Travelled with partner, Travelled with group
Extremely convenient -located in Shin Osaka station. Very clean and efficient room. Very quiet. Very helpfull staff and extremely professional. Would definitely come for a repeat stay.
lima
Stayed 1 night in Mar 2024
6/10 Okay
Chan
Travelled with partner
30 Mar 2024
Liked: Amenities
The room was crowded. The massage chair was so-so but it took up a lot of space. The curtain couldn’t block out all the light.
The locations is amazing, the entrance is at the Shin-Osaka station, right next to the shinkansen entrance gate. So convenient of taking any JR lines to nearby cities!
Chance upon Remm Osaka when I was at Shin Osaka last year. This was my solo trip hence the room is big enough for me. The window in the room is great, makes your day when the sun shines in the moment you wake up. The rainshower is good on top of the showerhead. The only thing I am a little puzzle with is the housekeeping tags. For people who are very particular with housekeeping, I suggest you enquire about it clearly in order not to have any misunderstandings. As i stayed in the lady's room, the aroma therapy gadget is a plus point to my room amenity. Highly recommend for solo traveller like me.
Convenient, right in train station. It was clean and safe. Only one complaint was that a night there are not enough light by the desk, other than that it was great!
Clean and new looking. It's accessible inside Osaka station as well, instead of walking out and across the street from other hotels we've stayed at. Osaka station doubles as a mall for quick eats and shopping. The room is the smallest we've been to for our Japan trip but it wasn't that much of an issue for us with 2 backpacks, 1 carry-on and 1 medium check in sized luggages, just note if you are carrying even more. Has Air Conditioning even in the winter. Great view of the skyline.
Like: *extremely* convenient, located inside Shin-Osaka Station by McDonald's/Tully's and steps from the Shinkansen gates. Great views of city;
Unique: room layout is a little different with walk-in shower (no tub) and clear window facing the bed (optional privacy screen).
Wish: would've liked a towel hook or towel bar, but only had these clippy towel holders that were impractical for a bath towel, but not a deal breaker for a short stay;
Overall: liked the facility, would choose again for short term stay
The service was great. Only thing that they could not provide itemized invoice which is necessary for me to claim expenses as business trip. Please send me itemized receipt.
Super convenient location for commuting to other cities and stations, right above Shin-Osaka station which has an array of restaurants and shops. Staff very friendly and helpful.
Things to be aware of: there is no washers/dryers on site however, there is Benny's Laundry which is ~10 minute walk from the hotel.
It's a beautiful, slightly futuristic hotel sitting right above Shin-Osaka which means easy access to the rest of the city. The staff were super friendly as well. I loved my stay and will recommend the hotel to any friends or family looking for a place to stay in Osaka.