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"The property was amazing, and the kids absolutely loved the pool! Unfortunately, I’m giving this resort 2 stars due to the lack of hospitality and customer service. After our soccer tournament, we purchased pizza so our team could enjoy a meal together. We initially sat near the bar, where a staff member told us we were welcome to use the media room with tables and chairs. We moved there as instructed. We were quietly enjoying our meal when another staff member approached and told us we...

"The breakfast was good, the hot tub was excellent, the pool temperature was perfect but the pool is a bit to small for a good swim. I loved the location being able to hop on The Loop! The construction is ongoing between 9 and 5 PM. There is furniture and things piled up in the hallway just beyond the lobby. There are a few nonfunctioning things like ice machine, soap dispenser in the bathroom and little things I asked for a lounge chair for the pool area, and it never arrived."