Did not have an issue with the Holiday Inn property… but the surrounding neighborhood is a little run down.
Roderick
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Amy วันที่ 28 เม.ย. 2024
Thank you for the perfect 5 out of 5 review Roderick! We are so glad you did not any issues during your stay with us! We are adding additional signs to the front area to help make the front entrance a little more inviting and welcoming!
Hotel was great the breakfast was the same both days that we stayed and it was not very good everything tasted synthetic and not very many options to choose from the hotel is located next to a motel and the share the same driveway which when you first pull up you might begin to rethink your stay but once you make it to the hotel it’s wonderful staff was nice hotel was quite the bed was comfortable and the room was very spacious the bathroom is a little tight but it wasn’t that big of an issue. Overall great stay.
Nice place to stay one night stay before boarding a cruise.
Jessica
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Amy วันที่ 26 มี.ค. 2024
Thank you for the great 5 out of 5 review Jessica! We are so glad you stopped here on your way to hop on a cruise! We are truly conveniently located for the perfect stop, or a great few-night vacation! We hope you enjoyed your cruise and we look forward to having you back!
The drive way to get to the hotel is very old. You have to drive through the parking lot of another hotel and the lot is very full of potholes and makes you worry about the state of the hotel. But once you get to the hotel, it was a wonderful experience. The people were very nice.
Maryann
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก l วันที่ 5 มี.ค. 2024
Thank you for your review. Our staff strives to provide a fantastic stay to all our guests.
6/10 พอใช้
Mark
2 มี.ค. 2024
I don’t feel it lives up to Holiday Inn Express standards. Difficulty in getting housekeeping. Elevator is questionable. Inspection certificate expired in 2021.
Mark
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Amy วันที่ 8 มี.ค. 2024
We are truly sorry you did not feel like we were up to Holiday Inn Express standards! We take pride in our hotel and friendly staff members. We are working directly with our elevator company to get everything working great and up to standards! We would love if you gave us another try!
4/10 แย่
Telvin
เดินทางกับครอบครัว
2 มี.ค. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Had two rooms The tile floors in both were dirty. When asked about them I was told it was because of what they sealed the tile with.
Either way , the floors were so bad that we checked out a day early.
S/N one morning we went to get breakfast to hear that the pancake machine was not working. Bummer
Telvin
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Amy วันที่ 8 มี.ค. 2024
We are truly sorry about the tile being dirty in both the rooms, we are happy to say we have a tile company recleaning each room and public areas. Occasionally the pancake machine will have belt issues, however we haven't had this problem since we ordered and replaced the belts. We do hope if your in the area you give us another try!
This is an interesting place. New hotel located behind an old Econo Inn or whatever it is. You must drive through the old hotel lot to get to the new hotel. Room was clean and comfortable but spartan in furnishings. The tile in bath and foyer appeared dirty but conclusion is sloppy work of tile setters made it look this way.
Paul
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก L วันที่ 17 ก.พ. 2024
Thank you Paul for your review. Our staff strives to provide an excellent stay for all guests. You are correct about the tiles. We are currently working with the contractor to get this corrected.
Dwayne at the front desk when we arrived was so charming and funny. The breakfast was good...fresh bacon made my toddler happy. Room was nicely decorated and large. Overall great. Only complaint was that the shower curtain on the inside hadnt been cleaned thoroughly and was icky.
Shanna
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก l วันที่ 13 ก.พ. 2024
Thank you for your review. Our staff strives to provide a FANTASTIC experience for all our guests.
Nice, clean, and quick! Despite an issue with the booking the attendant got me into a room under 3 minutes and solved the issue himself without further input. Breakfast was great and the staff kept the bacon flowing.
Nicholas
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก l วันที่ 13 ก.พ. 2024
Thank you for your review. Our staff strives to provide a FANTASTIC experience for all our guests. We are happy to hear that we were succesful!
Super nice and courteous staff. Very clean and quiet. A little difficult to find due to being new and full signage not being up yet.
John
การตอบกลับจาก Amy วันที่ 6 ก.พ. 2024
Thank you for the great review, John! We are working on getting more directional signs out front! We are glad you enjoyed our quiet, clean rooms and our amazing staff!
Quiet and relaxing for its area. Clean, cozy and variety of good tunes on the speakers lol. Evening staff of Dwayne (hope i spelled that correct) and Jessica were and are great/very helpful in all my weird room key error issues lol. Overal a great stay for 3 weeks si far.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Amy วันที่ 24 ม.ค. 2024
Thank you for the perfect review! We are glad you enjoyed your stay and the cleanliness of the hotel! Our staff truly goes out of the way for our guests and makes everyone stay so special! We are looking forward to your visit back with us!
Thank you Ryan for your review. We are happy to hear that you enjoyed your stay. Our staff strives to provide excellent accommodations and customer service.
This place is very clean. Looks new. Good breakfast. There are conflicting reviews about parking. There is parking onsite and it’s free. We just stayed last night. It is tucked behind another not so great looking hotel but we had no trouble finding it at all. Conveniently right off 95. Very friendly employees. The clerk who checked us in was awesome. He accommodated me needing another room last minute. Quiet, slept great. There is Dove body wash/shampoo/conditioner in showers. Would stay here again. Only mild complaint I guess is the elevator. It worked but it didn’t sound great when in use. Haha. Not a big deal.
STEPHANIE
การตอบกลับจาก Amy วันที่ 18 ม.ค. 2024
Thank you for the great review Stephanie! We are installing more directional signs towards the front to help with the location confusion. We are so glad you enjoyed the rooms, staff, and breakfast! We look forward to seeing you stay with us again!
This hotel was excellent. We stayed in one of the suites - it was extremely comfortable for our family of 7. The only mild annoyance was the shower. The position of the water head was odd. It was obviously for handicapped accessible usage, but the entire bathroom was soaked no matter how careful we were. Breakfast was excellent. Staff was wonderful.
Sheena
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก L วันที่ 8 ม.ค. 2024
Thank you for giving us a 10 out of 10 score. We are happy you enjoyed your stay, and we will have maintenance address the water issue.
6/10 พอใช้
Sandra
2 ม.ค. 2024
Sandra
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก l วันที่ 8 ม.ค. 2024
Thank you for reviewing your stay with us. We strive to give all our guests a wonderful experience.
Amazing staff, everything is fine, good breakfast hotels looks like new but bathrooms was enough clean floor was dirty
Monica
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Amy วันที่ 5 ม.ค. 2024
Thank you for a great review Monica! We are so glad you enjoyed your stay, and had a good breakfast! We are continuing to work on those tiles! We hope you give us another try!
10/10 ดีเลิศ
Threasa
31 ธ.ค. 2023
ชื่นชอบ: พนักงานและบริการ
Property stated new but found it was being updated. elevator concern since it's last review was a long time ago. Heard saws going on at night figured they werestill in the process of updating.
Threasa
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Amy วันที่ 5 ม.ค. 2024
Thank you for the perfect 5 out of 5 review Threasa! We are a brand new hotel and are definitely working out the kinks! We would love for you to come back and stay with us again!
8/10 ดี
Yaima
29 ธ.ค. 2023
Yaima
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก L วันที่ 30 ธ.ค. 2023
We are glad you enjoyed your stay with us. Hopefully we will see you again soon.
4/10 แย่
Jenny
เดินทางกับครอบครัวและเด็กเล็ก
24 ธ.ค. 2023
ชื่นชอบ: ความสะอาด
Located behind a rundown hotel. It is new and so it was clean and spacious. Though I would never stay here again- the walls are paper thin and I got no sleep at all. I could hear the people on the side talking, using the bathroom, slamming doors. After a long day on the road- I just wanted a good nights rest. Breakfast was mediocre.
Jenny
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก L วันที่ 27 ธ.ค. 2023
I apologize your stay was not up to IHG standards.We strive to make every guest feel like they are a part of our family and welcome everyone to give us a chance to correct any inconvenience.
This is very neat and new property. Rooms and lobby area are clean and well maintained. Staff is very nice. Good options for the breakfast as well. Hotel is behind other average hotel and you have to drive by that hotel/road which isn't well maintained.
krunal
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Amy Alexon วันที่ 20 ธ.ค. 2023
Thank you for the perfect 5 out of 5 review Krunal! We truly take pride in our brand new hotel and we are so glad you noticed! We also wish we could create a better entrance! Thank you!