Outdoor pool, pool umbrellas

Reviews of Driftwood Beach Motel

2.5 out of 5
Driftwood Beach Motel
657 S. Atlantic Ave, Ormond Beach, FL

Reviews

6.6
Rating 10 - Excellent. 260 out of 1000 reviews" "
Rating 8 - Good. 257 out of 1000 reviews" "
Rating 6 - Okay. 174 out of 1000 reviews" "
Rating 4 - Poor. 118 out of 1000 reviews" "
Rating 2 - Terrible. 191 out of 1000 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in May 2024
Response from General Manager on 20 May 2024
Dear Tamara,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 Okay

Jason

Its a cheap motel, dont expect the ritz. The pool area is beautiful but if youre allergic to cigarettes its really hard to move away from it. The shower curtain was moldy, there were feet prints on the couch and the door didnt seal well. The beds are great!
Stayed 2 nights in May 2024
Response from General Manager on 20 May 2024
Dear Jason,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little gem on the beach.
Stayed 5 nights in May 2024
Response from General Manager on 20 May 2024
Dear David,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Terrible

Linderia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The receptionist was extremely rude! Didn’t greet me, was on his phone for a few minutes before finally acknowledging me. Then ended his call saying it was his boss getting onto him. I told him that I was here to check in and he looked over at the clock and said “um nope check in I’d at 3pm” I stated to him that I understand that I’m just wanting to start the process and park so we can go to the beach since it’s 2:40pm. Then he looked back at the clock and said “check in Is at 3pm” and got back in his phone. I then said I came here last week and did my process then we went on the beach until the time was ready so what’s the problem? Then a staff member came in and remembered me and said oh she’s here a lot and then he put my information in and treated me differently. I always get room B 110. I’m very upset. And our towels are stained and dirty and shower was dirty it had pubic hairs and dirt inside. Very disappointed
Stayed 1 night in May 2024
Response from Driftwood on 20 May 2024
Dear Linderia,We sincerely apologize for the unacceptable experience you had at our hotel during your recent visit. That does not align with the level of service we strive to provide to our valued guests. Please accept our deepest apologies for the inconvenience.We appreciate your understanding and we will be addressing the issues you've raised with our team to ensure that similar incidents do not occur in the future.Maintaining a high standard of cleanliness is of utmost importance to us, and we regret that we fell short in this aspect. Rest assured, we will be conducting a thorough review of our housekeeping procedures to prevent such occurrences moving forward.We value your loyalty as a frequent guest, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Please feel free to reach out to our management team directly if you would like to discuss your experience further or if there is anything else we can do to make amends.Sincerely,Management

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t bad for the money. Easy access to the beach. Pool looked good. I would go back
Stayed 1 night in May 2024
Response from Driftwood on 20 May 2024
Dear Mark,Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay and that you found our hotel to be a little gem on the beach!We are always committed to providing a memorable and enjoyable experience for our guests and your kind words serve as a motivation for our team to continue delivering exceptional service.We look forward to welcoming you back for another wonderful stay by the beach. Thank you once again for choosing to stay with us. We can't wait to have you back!Warm regards,Management

6/10 Okay

Gregory

Travelled with partner
Disliked: Amenities
Better Towels/Washcloths. More Pool Umbrellas. Soundproofing, had to listen to neighbors TV all night.
Stayed 3 nights in Apr 2024
Response from Driftwood on 20 May 2024
Dear Gregory,Thank you for taking the time to share your valuable feedback with us. We truly appreciate your insights as they help us to continually improve our services and facilities.We understand the importance of providing comfortable amenities during your stay, and we apologize for any inconvenience caused by the quality of our towels and washcloths. Rest assured, we have taken note of your suggestion and will be looking into ways to enhance the quality and comfort of these items for our guests.We truly appreciate your suggestion regarding the pool umbrellas. We are happy to identify areas where we can make enhancements to better accommodate the needs of our guests. We will certainly explore options to increase the number of umbrellas around the pool area for added shade and comfort.We apologize for the disturbance caused by noise from neighboring rooms. We understand the importance of a peaceful and restful stay, and we regret any inconvenience you experienced. We will be looking into ways to improve soundproofing measures to minimize disturbances from neighboring rooms in the future.Thank you once again for bringing these matters to our attention. We are committed to providing you with an exceptional experience, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Management

8/10 Good

Squiggy

Liked: Cleanliness, staff & service, amenities
For what I paid, property on the beach…I was very satisfied. Room and pool were clean. Nice common grass are with ocean view, tables and chairs. Easy beach access. Pleasantly surprised.
Stayed 1 night in May 2024
Response from General Manager on 15 May 2024
Dear Squiggy,It was great to have you staying with us at Driftwood Beach Motel and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Good

Linderia

Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Linderia,We loved having you stay with us at Driftwood Beach Motel. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was delayed 1 1/2 hrs, Room was ill equipped. Inadequate parking. No blow dryer, iron, ironing board, Kleenex, silverware for eating with kitchenette, shower curtain so high water goes out on floor, knees hits the wall when sitting on the toilet. Poor lighting inside. Oceanside window was solid and filthy- not one you can open. Smelled like something dead near the walkway the 3 days we were there.
Stayed 2 nights in May 2024
Response from General Manager on 13 May 2024
Dear John,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in May 2024
Response from General Manager on 13 May 2024
Dear Erick,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 Okay

Alec

Travelled with family
Liked: Cleanliness, staff & service
Not a very accessible property. No elevators, small sidewalks. Just be aware of this! The room in the C building was a bit older, although, clean and you can tell they tried to update it. Room was extremely dim however. The staff was friendly and accommodating. It’s just an older property but it got the job done.
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Alec,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was terrible and impolite
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear James,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect getaway spot! Beautiful view of the Atlantic Ocean,sunrise and quiet atmosphere. The pool is nice. The maintenance staff is outstanding!!! Making you feel at home away from home!
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Susan,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel.Family friendly
Stayed 6 nights in Apr 2024
Response from General Manager on 6 May 2024
Dear Dan,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Ryun

Stayed 3 nights in Apr 2024
Response from General Manager on 6 May 2024
Dear Ryun,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Kassie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on 1 May 2024
Dear Kassie,It was great to have you staying with us at Driftwood Beach Motel and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 Poor

Colby

Travelled with family, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Parking is horrible, lots of dogs OFF LEASHES! Witnessed two separate dog fights within 6 hours! Floor was greasy! Appliances were rusty. Bedsheets smelled very musty, had hair in between sheets. Regret staying at the property.
Stayed 1 night in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Colby,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

8/10 Good

MELISSA, Keystone Heights

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 2 nights in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Melissa,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

4/10 Poor

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom is the reason for the bad review. Dirty towel folded over tub. Looks like blood stains on the wall over toilet with long hair hanging on the seat. Water pressure in shower is the worst I’ve seen. Oceanfront Balcony was great. Loved it. Easy access to the beach. Because of the bathroom I wouldn’t return.
Stayed 2 nights in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Samuel,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excellent

Justin

Stayed 1 night in Apr 2024
Response from General Manager on 14 May 2024
Dear Justin,We loved having you stay with us at Driftwood Beach Motel. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

Nabi

Stayed 2 nights in Mar 2024
Response from General Manager on 13 May 2024
Dear Nabi,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the rooms very clean just wished the parking area was different but all in all we had a good stay.
Stayed 2 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Corey,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Ryan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Ryan,It was great to have you staying with us at Driftwood Beach Motel and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the views!! Super affordable! Staff very friendly and upgraded us for free! This is a must stay hotel for a true florida experience
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Ryan,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Terrible

Stephanie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Terribly rundown and dirty. Not at all what the pictures conveyed. Felt very unsafe.
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Stephanie,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okay

Chantelle

Travelled with pets, Travelled with partner
Liked: Cleanliness
The property was so close to the beach which was great
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Chantelle,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Good place to stay for the money. Don't expect a 5 star hotel on the cheap. It was a good deal.
Stayed 2 nights in Apr 2024
Response from General Manager on 13 Apr 2024
Dear Joseph,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Elisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property right on the beach. The manager was friendly. Beautiful view
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Elisha,It was great to have you staying with us at Driftwood Beach Motel and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 Okay

Zahir

Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Zahir,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

6/10 Okay

DANA

Disliked: Amenities, property conditions & facilities
The property was very dated and just plain OLD. There was rust on everything that was metal, the window was filmy, and the tub was ancient. The bed was ok, but the pillows weren’t comfortable. I won’t be staying here again.
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Dana,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Osvaldo

Stayed 1 night in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Osvaldo,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Mar 2024
Response from General Manager on 4 Apr 2024
Dear Brenton,Thank you for choosing us at Driftwood Beach Motel during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 Okay

Alecia

Travelled with family
Disliked: Staff & service, property conditions & facilities
The rooms , bathrooms and outdoor on property needs proper cleaning. The rooms smelled horrible I had to buy air fresheners.
Stayed 2 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Alecia,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Josiah,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

IAN P ATKINS

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for. The shower was covered in mold, the pool was ice cold, so many things in the room were broken. It looked like the apartment hadn’t ever had a deep cleaning. Almost like all they do is spray disinfectant on everything but don’t scrub it. However, we were right on the beach and that was the best part! For the price we paid, it made the moldy bathroom and broken apartment tolerable.
Stayed 5 nights in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Ian,We loved having you stay with us at Driftwood Beach Motel. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

6/10 Okay

Clifford

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
My husband and I stayed for two nights and what we loved was the proximity to the beach. Our own private entrance to the beach made it extra special. If we could change one thing it would be that you offer a breakfast at least on the weekends.
Stayed 1 night in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Clifford,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Good

Andru

Liked: Staff & service, amenities, property conditions & facilities
So I stayed in the main building on the second floor. There were three ways to get up there so you can be as social or introverted as you'd like. The rooms word exactly what you pay for very basic but included a microwave fridge and coffee pot, with the TV of course. Nothing was broken and even with the sand it was relatively clean. As I usually do with my end of stay housekeeping help I'll remove the sheets and fold them up for them. I highly recommend you don't do that. They would only replace the towels and trash during your stay and you would have to manually put them out in the front which is not a big deal and made me feel very good about leaving my belongings in my room. Sheets can be changed on request though I did not partake in that so I have no info on that matter. However every single person who works there and stayed there were absolutely friendly! the front desk lady is my absolute favorite person here in Florida she's such a sweetheart!!! There are three different back patio sections one being a lounge area and the other a pool area was plenty of lounge space then above those two were the dining tables which had a grill on it and a sun deck overlooking the beach. There were two staircases leading to the beach which were in great condition. If you were looking for a nice cheap getaway this is absolutely the place to do it at.
Stayed 4 nights in Mar 2024
Response from Driftwood on 30 Mar 2024
Dear Andru,Thank you for choosing to stay with us. It was wonderful having you and we are happy to get a positive feedback from you.We look forward to welcoming you back to in the future, and we will always make your stay is enjoyable.Wishing you a fantastic week ahead.Sincerely, Manager

2/10 Terrible

Yamilet

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Decia q tenia estufa y no fue asi
Stayed 2 nights in Mar 2024
Response from General Manager on 25 Mar 2024
Dear Yamilet,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Place is really comfortable
Stayed 1 night in Mar 2024
Response from General Manager on 23 Mar 2024
Dear William,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 Terrible

Ishak

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was disgusting we left from hotel middle of the night.
Stayed 1 night in Mar 2024

6/10 Okay

Jenny

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Did not like: no elevator, towels were dingy, some windows didnt have screens, the smell of cigarette smoke, or weed.
Stayed 5 nights in Mar 2024
Response from General Manager on 19 Mar 2024
Dear Jenny,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Yvonne, Columbia

Travelled with family
Beach front and parking
Stayed 4 nights in Mar 2024
Response from General Manager on 18 Mar 2024
Dear Yvonne,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Poor

Eric

Travelled with family and small children
Disliked: Cleanliness, staff & service
Noise throughout the evening that sounded like construction. Dog owners letting their dogs walk around off leash and approach you barking. Cigarette smoke wafts into the rooms (sometimes marijuana smoke) because the ash trays are right outside of the rooms. Room floors were dirty.
Stayed 2 nights in Mar 2024
Response from General Manager on 17 Mar 2024
Dear Eric,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel right on the beach. Big clean pool. Clean beach area. Big hotel room was also very clean. Beautiful view of the beach out our room windows. Absolutely loved that there was a dehumidifier in our room and a fan in our bathroom!!! Our towels and swimsuits dried every evening and we didn’t feel damp in our room. All the staff was nice and courteous. Got us anything we needed.
Stayed 5 nights in Mar 2024
Response from General Manager on 18 Mar 2024
Dear Holly,Thank you for staying with us at Driftwood Beach Motel and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Poor

Brenda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the ocean view however; the property is very old and outdated. There were holes in the walls, gaps and/or rotten wood to the doors. Balcony was dirty and i asked fir a smoke free room which is nit what i git. Ash trays in the front seating area and patio area. Office heaped of cigarette smoke so much it was hard to breathe while inside. Noisy dogs throughout the night. The mattress in the bed was as hard as bricks and caused back pains, and body aches for me and my young grandchildren. I will never patronize this property and do not recommend it. Staff looked as if theyed slept on the streets all night. The ONLY happy thing about this property was the beach view and access and the outdoor poor area.
Stayed 2 nights in Mar 2024
Response from Driftwood on 15 Mar 2024
Dear Brenda, Thank you for choosing to stay with us. We sincerely appreciate your patronage.We deeply apologize for not meeting your expectations, and we sincerely appreciate you for bringing to our attention. Be fully assured that we are deeply committed to enhancing customer experience, and we will make adjustments with immediate effect. We look forward to welcoming you back in the future, and we will strive to make your next stay even more enjoyable.Wishing you a fantastic week ahead.Sincerely, Manager

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Yes you get for what you pay for and for the price and location i was pleased...
Stayed 1 night in Mar 2024
Response from General Manager on 13 Mar 2024
Dear Dave,It was great to have you staying with us at Driftwood Beach Motel and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from General Manager on 13 Mar 2024
Dear Gabriel,It was great to have you staying with us at Driftwood Beach Motel and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

8/10 Good

Bradley, Savage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the price
Stayed 11 nights in Feb 2024
Response from General Manager on 10 Mar 2024
Dear Bradley,We loved having you stay with us at Driftwood Beach Motel. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 10 Mar 2024
Dear Nathan,We loved having you stay with us at Driftwood Beach Motel. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Good

John

Liked: Amenities
I stayed at this hotel for the first time in 1980. I have stayed here every time I’m in the area! Tradition
Stayed 1 night in Mar 2024
Response from General Manager on 8 Mar 2024
Dear John,We are delighted that you decided to stay with us at Driftwood Beach Motel during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager