Greetings Arthur,I am so sorry you were disappointed with your stay. I thank you for taking the time to let us know. Every Summer we change out furniture and update the rooms. We have several changes planned. I hope the next time you stay with us you will be pleasantly surprised! Pia Brenan, GM

Thank you so much for the high marks Susan. I am thrilled that you enjoyed your stay, and felt the aura and beauty of the Hotel. The location is indeed prime, and it's great that you got to enjoy that to the fullest. We appreciate you!Pia Brenan, GM

Greetings Mr. Simon, I appreciate you letting us know about the shutters over the french doors. I have called a carpenter to repair them. The bathrooms were added to this century old Hotel at a later stage of its life, and we were limited by space, so admittedly they are smaller than your average bathroom in a newer big box Hotel. You were charged for one night of Valet for your car, and the other charge was your elected upgrade to a Suite from a Standard non balcony room. You may have possibly confused this charge. So happy you found the bed comfortable, and overall enjoyed your stay. We hope to see you again soon, and again thank you for your comments. They are always very helpful to us and we take them to heart.Pia Brenan, GM

We appreciate your high marks Danielle. That makes us happy!

Wonderful! Thank you so much Leanna!

We appreciate your review Mark, and are very happy you enjoyed your stay!

Thank you so much Elspeth. This makes us very happy!Park Plaza Hotel

Thank you so much the high marks. We are so happy you enjoyed your stay.

THANK YOU THANK YOU THANK YOU!!Park Plaza Hotel

We are so happy you loved your stay!Park Plaza Hotel

Wonderful! We are thrilled that you really enjoyed your stay. Thank you for the great review John.Pia Brenan, GM

Greetings Sheena,The Hotel sits conveniently in the heart of town, but with that also comes a slight noise factor, and depending on the room type a big difference in the view. The Standard rooms do indeed look over the back of the Hotel but it must be said, are very reasonably priced and still allow you to stay in the midst of the fun. Next time we highly reccomend our beautiful balcony rooms which for a little more, allow you to view Central Park, or the quaint bricklined Park Ave with its many restaurants and shops. Indeed perfect for people watching. We hope to see you again, and thank you for your review.Pia Brenan, GM

Meredith this is a fantastic review, and we are truly appreciative. Thank you for staying with us!Pia Brenan, GM

Greetings M. David, I appreciate your comments. The Hotel is 101 years old (the oldest operating business in Winter Park, so yes you will have creaky floors, but they are the original hardwood and are beautiful. The Hotel was built for the workers putting in the train line so does sit a little close, but we feel it is part of our charm. Can't tell you how many train spotters we get! On the other hand I hope you let the front desk know of your blocked sink, as this is a quick fix. We do apologize for that. Glad you enjoyed the Hotel and the Staff. That is important to us. Thanks for staying with us.Pia Brenan, GM

Greetings Carol, thanks for the wonderful comments. So thrilled you enjoyed your stay!Pia Brenan, GM

Wonderful Brian, we are so happy you really enjoyed your stay!Pia Brenan, GM

Your review was thoughtful and accurate. We agree with you that the rooms are a little smaller than modern day hotels, but the atmosphere is above grade. We appreciate you!Pia Brenan, GM

Thank you so much Sarah! Hope to see you again soon!Pia Brenan, GM

Thank you Susan, we appreciate this so much!Pia Brenan, GM

We love these high marks. Thank you so muchPia Brenan, GM

Thank you Carolyn, please let us know if there is anything we could have done better. We are happy you stayed with us.Pia Brenan, GM

Thanks for the high marks Bart!Pia Brenan, GM

Excellent well written review Edmond. I really appreciate you letting us know how muchyou enjoyed the Hotel.Pia Brenan, GM

We are absolutely thrilled with the high marks Todd. Thank you so much! Until next time!Pia Brenan, GM

Greetings Anonymous, I wish you had reached out during your stay, or at least let me know who you are so I could address your situation directly. Hard to know what room you were in, or what your situation was. That being said, I am truly sorry you had a bad experience with us. That would never be our wish. I thank you for your review.Pia Brenan, GM

Thank you Toni, we are so appreciative of your high marks! Hope to see you back soon.Pia Brenan, GM

Thank you Ellen. We appreciate you staying with us, and thank you for your review!Pia Brenan, GM

Greetings Deborah, your review was well written, and you addressed the good and the bad, which is always helpful to us and to our readers. I appreciate that you took the time to write to let us know about your stay.Pia Brenan, GM

Thank you so much S R. We really appreciate the high marks!Pia Brenan, GM

Greetings Cactus,I am sorry you had to deal with a lot of noise. The Hotel does sit right in downtown Winter Park, however there is a noise ordinance that is strictly enforced after 10pm. Did you try to contact the Front Desk at all? I do apologize for this inconvenience and hope you will be back to stay with us again.Sincerely,Pia Brenan, GM

Hi there Cristin, your review was lovely. Agreed the TV's in some of the rooms are a little on the smaller side. Next time you stay let us know and we will give you a room with a nice big TV. For the rest we are thrilled that you loved the Hotel and look forward to seeing you again soon.Pia Brenan, GMPark Plaza hotel

Greetings Catherine, please let us know if there is anything we could have done better for you. We appreciate you letting us know!Pia Brenan, GM

We appreciate tha Stephanie. Glad you enjoyed your stay.Pia Brenan, GMPark Plaza Hotel

Nice way of putting it Juan. We aim to maintain that old historic feel, but also feel we add that classic touch! Thanks for wording it for us!Pia Brenan, GM

Thank you so much for this fantastic review. Plus the great photos! We really appreciate you taking the time to let us know how much you enjoyed your stay!Pia Brenan, GM

Greetings Betty, we really appreciate your review. Granted the bathrooms are on the small side. They were added well after the Hotel was built, and space was very limited, but recognize that sometimes this can be confining. So happy you enjoyed the Hotel and the Staff. Pia Brenan, GM

Thank you so much for your high marks Steven. That makes us so happy!Pia Brenan, GM

Thank you for the high marks Dawn. We appreciate you taking the time to let us know you enjoyed your stay.Pia Brenan, GM

Awesome review. Thank you for taking the time to let us know about your stay and your kind words.Pia Brenan, GM

Hi Katherine,I sincerely apologize for the TV not working. We found out later that Spectrum were working in the area and temporarily cut off the service but I understand your frustration. Regarding the outlets there are several on the bedside lamps. No need to go behind the bed. Wood bllinds swivel closed, but have a lockswitch on the side to hold them in place when they are open. Quick call to the Front Desk and we would have happily sent somebody up to show you. Please give us another chance next time you are in the area. We sincerely apologize for your disappointment, but promise we will be there for you upon your next visit.Pia Brenan, GM

We appreciate you Michael, and are so happy you loved your stay with us. See you next time you are in the area!Pia Brenan, GM

Thank you so much for your words of praise Richard. We are really happy you loved the Hotel and the surrounding area. Fantastic! See you again next time you are in the area!Pia Brenan, GM

I read the staff your review and they were thrilled. This is what we strive for and it makes us so happy that you enjoyed yourself at the Park Plaza Hotel. Thank you so much.Pia Brenan, GM