It was an awesome stay! It was a brand new hotel so that was a plus! Bed was very comfortable and ac was very cold! Room was very clean. Even though we didn’t use it, loved the kitchen! Would definitely stay here again!
Had called location and asked about being pet friendly. They had said nothing about a charge. Got to the hotel took the dog upstairs to our room. Went down to registration clerk and asked her for a do not disturb sign to put on our door. Because our dog was going to be in the room while we were out. She then told us oh you have a dog they’ll be $75 charge. I then told her I was not informed of this prior to and she said well that’s the rules.
My stay at the hotel was great. My check-in experience however, was not so great. I paid through Expedia. When I arrived, I was asked to put a credit card on file which is fine however, I woke up to multiple transactions in the morning. I was assured that these charges would fall off after they figured out what actually happened at that time however here it is a week later the issue is still not resolved, and I am having to continuously contact the Hotel to get this rectified the front desk overnight personnel was not familiar with the check-in process for parties who pay through a third-party service I hope that this person gets educated so that this does not happen to anyone else in the near future.
We were the first to stay in our room, at this brand new hotel. Everything was of course clean & new. The only complaint we had was the lights in the living room area came on any time we walked in. That’s where our son was sleeping so it was inconvenient if we went in to get a drink or went through to get to the bathroom at night. We couldn’t figure out how to turn the auto light off. Other than that we had a great experience & will definitely there again!
A maintenance guy tried to enter my room early in the morning while I was there. He knocked and imediatly, without checking if the room was occupied, unlocked the door and tried to come in.
The bathroom had a light motion sensor which did not detect my movement while I was at the shower. So the bathroom lights turned off while I was showering.
There was a coffee maker in the suit and coffee, but it was all decaf. Most people expect caffeinated coffee in the morning.
My confirmation indicated there was breakfast available in the hotel. There wasn't. There were only a few granola bars for purchase.
My confirmation also stated the suite would have a hairdryer. There wasn't one.
Some of the baseboard in the room had come off the wall, which was a trip hazard.
เข้าพัก 1 คืน, มีนาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Deanna
10 มี.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Hotel is very new and there were a few glitches with the water. First couple of days were fine, then we lost all water to our room. They moved us when it was clear the water situation was not going to improve to the top floors. After a day in the new room on the lower floor, we had no hot water until our final night. I asked for a credit as we had booked a suite and when moved were only in a small non suite room. They were unable to accommodate as we had booked through Expedia and not directly with the hotel. The staff was great and I was sorry we had to keep telling them there were problems, but after our stay, we were glad to move on and get a hot full shower. Disappointed they couldn't discount our bill some with the change to a smaller room and the water issues.