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"Here's the updated version: --- **A clean, comfortable stay in Ridgway, CO** Chipeta Lodge was a great find in Ridgway. We stayed in a one-bedroom suite with three people and a dog, and it worked out great. It's an older property, but it's been kept very clean and well-maintained. Beds and pillows were comfortable, with plenty of room to spread out. Staff couldn't have been more accommodating, the pool was lovely, and towels were always well-stocked. One note: the sofa bed room has blinds...

"Great place to stay, welcoming"

"I like the old school feel the property has. Upon arrival we were told that the property was under new ownership and things were different. We needed to wait until exactly 2pm to check in and could not use the amenities until we checked it. This was different for the past."

"This property's management is obviously more concerned about making a buck that providing any sort of customer service. Due to a wildfire in the area, I called the day of our check-in to request a cancellation or rebook to a different date. The highway leading into Ouray was closed and law enforcement was urging people to stay away. I was told that as I booked through Expedia it was impossible to change the reservation and that they had a clear policy of no refund less than 14 days out. I...

"This place was everything we possibly could have wanted!"

"Such an adorable place to stay. We loved it, no complaints!"

"The hotel is perfectly situated next to the gondola and the staff are super helpful. Hotel room was huge and clean. They service the rooms daily and everything is in walking distance, but not right where the hustle and bustle is.The parking is a little funky, but if you buy parking, you can park underground, in the garage. We had an F150, so it was tight, but doable. Fabulous place to stay. We were there is Spring, but I can only imagine it's even better in the winter. There is a restaurant on...

"good proximity to shops/eateries and jeep trails"

"The person at check-in was too busy looking at their phone to acknowledge us. We finally had to ask if we needed to call the number listed on the back of the computer for help. Then gave us a hard time about checking in early when it was already 3:00, not crowded, and rooms available. Also asked if there were places to sit outside and he said no when both floors have chairs outside to look at the sights. Also outside needs some attention with dead plants or overgrown plants. He was not...

"Nea"

"One hot tub, of two was working. The room, while clean, needed some updating. Window treatments were not properly working. The television was not working. Hair dryer was not working. Cleaning staff were very helpful, when asked for extra soaps, towels, and coffees. The setting is idylic and picturesque."

"Very cute hotel! Staff was very friendly and hotel was very clean and put together! Great stay!"

"Dishonest management, dangerous advice, and zero accountability. AVOID! Our trip was ruined by this property’s reckless disregard for guest safety, followed by complete dishonesty when confronted. Due to a sudden wildfire road closure on US-550, Google Maps suggested an alternative route via Ophir Pass. Knowing it was a mountain area, we proactively messaged Altus Lodge via Expedia to ask if that pass was safe and passable. Instead of warning us, the staff explicitly told us it was perfectly...

"The rooms were close to everything in town and the owners were really nice. The kitchen wasn’t clean but we didn’t use it anyway. Great place and great price!"

"Very clean, easy access and parking! Was very quiet even with all the 4th of July festivities. Will definitely stay again!!"

"Good location. Within walking distance to everything."

"When you arrive, you have to go triangle motel to check in. Would have been nice to know before you start unloading. It was clean and a decent place to stay"

"Very good for family, good breakfast but no markers on the food items, had to ask if items contain dairy, meat, eggs etc, Clean rooms, good amenities, we missed microwave for kids milk as the cafeteria was very far away, very scenic surrounded by tall mountains, close to all good eating places and hot springs. Parking was tight and limited, Overall recommended stay."

"We’ve stayed at The Peaks on several occasions, and sadly, this trip was incredibly disappointing. From the moment we checked in, the experience was poor. The front desk employee was curt and provided virtually no information about the hotel or amenities. We weren’t told that the pool was under construction, the waterslide was closed, the game room was closed, or that the restaurant wasn’t open. We weren’t given the Wi-Fi password, told where to find breakfast or what the coffee shop offered,...

"close to everything"