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Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.
Good stay. I particularly liked the pool and hot tub.
Edward
Stayed 2 nights in May 2024
Response from Trish on 10 May 2024
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.
This property is very unkempt. Went inside to check in and decided to forfeit $210 and find a new hotel. The staff was nice but it was a very uncomfortable atmosphere. Public restroom was disgusting
Jill
Stayed 1 night in May 2024
Response from D Jones on 4 May 2024
On behalf of our entire staff at the Country Inn & Suites by Radisson, we apologize for the concerns you shared about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.
10/10 Excellent
Jill
Travelled with family, Travelled with family and small children
Friendly staff, nice room, close to where we need to be
Jill
Stayed 1 night in Apr 2024
Response from Trish on 27 Apr 2024
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.
Loved our stay! We love this hotel, but they were booked up til Sunday. Able to get a room for Sunday to Monday and we love this hotel. Walked across the street to the Horseshoe Casino for gambling and dinner. Great experience!
Everything was great but I've had my key not work twice, no big deal still a great overall experience
Rob
Stayed 1 night in Apr 2024
Response from Trish on 19 Apr 2024
On behalf of our entire staff at the Country Inn & Suites by Radisson, we apologize for the concerns you shared about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.
Didn’t stay that long just overnight to form a good opinion.
David
Stayed 1 night in Apr 2024
6/10 Okay
Misty, Laurel
Travelled with family and small children
1 Apr 2024
This property was very average. Nothing above and beyond for service or amenities. I actually really disliked that since they only service the room every third day they do not provide enough towels or shampoo, conditioner, soap or coffee to last 3 days. Seemed like we were constantly needing something and having to go back to the front where the staff was less than friendly.
Misty
Stayed 2 nights in Mar 2024
Response from D Jones on 1 Apr 2024
On behalf of our entire staff at the Country Inn & Suites, we apologize for the concerns you shared about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
My only complaint is that my room was not cleaned the firdt night. Great breakfasy optio s.
Bohn
Stayed 2 nights in Mar 2024
Response from Trish on 31 Mar 2024
On behalf of our entire staff at the Country Inn & Suites by Radisson, we apologize for the concerns you shared about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Convenient location. Easy in and out. The girls at check were great.
Dawn
Stayed 1 night in Mar 2024
6/10 Okay
Diane
Travelled with family
21 Mar 2024
Liked: Staff & service
Disliked: Amenities
Everything about the property is ok, nothing exceptional, nothing bad. Breakfast was standard hotel breakfast, eggs, sausage, etc. it’s pretty tasty for a hotel breakfast.
Diane
Stayed 1 night in Mar 2024
Response from Trish on 21 Mar 2024
On behalf of our entire staff at the Country Inn & Suites by Radisson, we apologize for the concerns you shared about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations
This is our second stay at this particular property, and it was great both times. The staff is friendly and helpful. The property is well maintained and clean. The breakfast alone is worth the trip. My only complaint is the pillows were flat and uncomfortable but not a deal breaker. Even though it was fully booked it was quiet and peaceful.
Eric
Stayed 1 night in Mar 2024
Response from Country Inn & Suites on 17 Mar 2024
Thank you for taking the time to rate our property. Thank you for choosing Country Inn & Suites.
4/10 Poor
Elise
10 Mar 2024
Elise
Stayed 1 night in Mar 2024
Response from Trish on 31 Mar 2024
Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly. Thank you for choosing Country Inn & Suites.
8/10 Good
Shala
Travelled with partner
7 Mar 2024
Liked: Cleanliness, staff & service
We enjoyed our stay there. It’s attached to the event center where our son was wrestling so that was awesome. Only downfall was the workout facility. It was not good at all.
Shala
Stayed 5 nights in Feb 2024
Response from Triush on 8 Mar 2024
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction with the fitness center. Please give us some insight as to what it was lacking. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.
8/10 Good
Virginia, Topeka
25 Feb 2024
Virginia
Stayed 1 night in Feb 2024
Response from Trish on 26 Feb 2024
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.
Thank you for taking the time to rate our property, we are always looking for ways to better our service, and your feedback is an invaluable part of that process. Thank you for staying with us and choosing Country Inn and Suites.
When he first got to the room, half of the lights didn’t work. But the worst part about it was the fire alarm started beeping at 5 o’clock in the morning, and nobody could fix it till after 8 o’clock.
Ashley
Stayed 1 night in Feb 2024
Response from Trish on 24 Feb 2024
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention and hope for another opportunity to exceed your expectations in the future.
8/10 Good
Lawrence
Travelled with family
12 Feb 2024
Liked: Cleanliness, staff & service, room comfort
Always a great place to stay. Only negatives are that the age of the rooms are evident and all the kids that are always running down the hallways. Which makes sense with all the activities going on next door! Will stay here every time we can!
Lawrence
Stayed 2 nights in Feb 2024
Response from Trish on 16 Feb 2024
On behalf of our entire staff at the Country Inn & Suites by Radisson, we apologize for the concerns you shared about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Thank you for staying with us. We hope we have the opportunity to have you stay with us again.
10/10 Excellent
Nicole
10 Feb 2024
Liked: Staff & service
Nicole
Stayed 1 night in Feb 2024
Response from Trish on 25 Feb 2024
Thank you for taking the time to post a review of your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Friendly staff, nice roll-in shower for handicap accessibility. Loved the hot tub! Breakfast was decent.
Lutonia
Stayed 1 night in Feb 2024
Response from Trish on 25 Feb 2024
Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service and facilities and that our accommodations was fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
The property was good it was close to the areana and casino i have no real complaints. Just minor issues like the toilet was loose and the room smelled a little musty but all in all decent place breakfast was good and there was plenty of parking.
This hotel is on the older side and the staff definitely don't thoroughly clean the rooms. We pulled down the sheet for the first bed and there was a giant booger on the sheet so I looked a little more and it also had used tissues, hair balls and dead grasshoppers at the head of the bed by the wall. They moved us to another room and the manager walked up with us and the first bed I checked had a bunch of jerky wrappers shoved between the mattress and wall. How on earth do they not notice these when putting clean sheets on? She proceeded to go back downstairs and grab another handful of key cards for more rooms to check however I had enough. We went to another hotel, they obviously need to learn how to clean properly. The manager on duty was however very nice and helpful through the process.