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"Friendly helpful staff"

"Every thing was very good and the staff are very helpful."

"lovely "

"The beds were lumpy and hard. The house was extremely cold on arrival and took a whole day to heat up. There internet was almost nonexistent. The furniture was old and dilapidated; not comfortable at all. "

"Recently refurbished and looking great. The reception staff on check were very professional and helpful. The room was in excellent condition and very clean. The bar/restaurant was very busy on Sunday early evening and was a bit confusing as to how to order food. When it came the food was fresh, tasty and well prepared. The breakfast was a bit odd, eaten in the restaurant and had to wait quite a few minutes before a member of staff arrived to book us in. However, the buffet was in an adjoining...

"The staff was very friendly and helpful."

"The hotel is lovely have stayed many times couldn’t get room 412 cause it wasn’t available. We had a executive twin which was lovely two large double beds room 404. The fountain is outside the window and but if there is a wedding in the function room down stairs or the quests were outside it could be noisy. Lovely dressing gown and slippers in a grey colour are great. Having a fridge in the room was handy, and fan was great. Breakfast was brilliant nice that everything was brought to your table...

"Great hotel. Staff very helpful and friendly. Never stayed here before but would definitely go back"

"Enjoyed our stay. Room very clean and beds very comfortable. Excellent breakfast. Staff also very friendly."

"Good location,excellent food,friendly cosy snug bar,would use again."

"Fitness center did not open until 9 am to coincide with their spa staff arrival times. It made the center impossible to use and still have breakfast. The advertising for the hotel is misleading, suggesting it is in Enniskillen, when in fact it is 45 minutes away, creating travel issue for us on arrival."

"all good"

"My daughter and I loved this hotel. The room was beautiful. We had an issue with the sink not draining but once mentioned to staff it was fixed quickly. The breakfast was very nice and worth the price. Perfectly situated for walking around the city. Strongly recommend staying here."

"Friendliness of staff"