Search Hotels Near Old Custom House, Monterey

"Carpet was dirty and there were stains on one of the bed sheets. You have to go out of the building to get water from the dispenser and you need a flashlight to find the elevator. Outside the building is very dust and dirty everywhere. Is more like a cheap motel and self parking is $20 dollars per night and you may have to walk long ways to you room if you find parking."

"Room was clean with fantastic views. "

"Black mold was growing in bathroom, coffee maker not working, causing water to spill all over. Iron broke and not functional. Carpet was very dirty. Breakfast was average and not restocked once the popular items were gone. Love the location, but the hotel needs major improvement. "

"Polite staff, very clean. Perfect for our family. "

"Front staff were nice. Very clean room and quiet. We worried about my son’s dog and cat allergies but the property is strictly “No pets allowed “and clean! We really appreciate it. And also they communicated well before checking in :) However, no wifi at room 227 we chat with staff but We could use it only 30mins then gone. Bath tub couldn’t keep water, even we changed switch lever :( "

"Not the best experience. "

"Easy check in, great location "

"The room size was just decent. Breakfast was a letdown. Not a lot of food choices; no sausages or bacon. If ever there were bacon, they serve very little. Oatmeal was not enough either as most of the time, it was already finished by the second hour of breakfast. There was only 1 person in charge of breakfast as she is juggling between refilling the food, replenishing the coffee and juices as well as picking up the used plates, cutlery and replacing them with new ones. We have to wait a few times for food and plates as well as spoon and forks. They should instead just use paper plates and disposable spoon and forks. Offer more food variety too or better yet add another person to help. The entrance should also be lighted; add illumination to the word Hotel Abrego as people struggle at night to see the entrance to the hotel which by the way was awkward enough to enter. Good luck to the business as we won’t be coming back. "

"Parkingis a challenge. Onsite valet only at the back of the buildibg for $39 a day. Public lots are nearby. Rooms are charming but ours was very warm even though it was cold outsude. No A/C in our room."