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"The whole experience was good property and the front desk overall good experience Only problem we had at breakfast one of the staff was too rude even though no one touch the food with bare hands used the thong but she spoke very rudely arguing even though we explained but no use That wasn’t the pleasant experience before the checkout this breakfast staff need to be notified Hope they fix the problem for future guests "

"No help"

"The hotel lobby was very open and inviting. The staff from front desk to facilities was super friendly and extremely helpful "

"Very friendly and helpful staff - both at checkin and breakfast. Aging rooms ... need reno asap in the room we stayed. Gym as well needs update"

"Staff was friendly. Room and bathroom were very clean and well maintained. "

"Bed had blood stains on the side."

"The carpet was stained and dirty, food on floor, thermostat fell off the wall, no heat, toilet paper on roll was less than half, and stains on bedspread. Needless to say, I went to the front desk and told them that I wanted a full refund and showed them pictures. We left and went somewhere else"

"The staff was great and the room was spotless"

"Staff was excellent, bathroom floor was sticky and dirty, bathroom door was dirty, carpeting had ground in food "

"The room set up was nice. Had a lil trouble with the mini fridge but the staff quickly took care of it. Did not receive daily maid service/ don't know why. The bed was comfy. The breakfast was good! They kept up on restocking low/out of items, so it was all fresh."

"Love staying here. Comfortable, convenient, clean, and nice breakfast."

"It was clean but idk the outside was broken down. It looks like it could be a good hotel just hasn’t been updated in forever. "

"Layout of the room was great. The staff was wonderful. The beds were hard and awful and the on-site restaurant was overpriced and unnecessary"

"Michael the Manager was very pleasant and accommodating. "

"I picked this hotel because it recieved a 6.8 "Good" rating on Expedia. It was far from good. I would have given it a 0 but that was not an option.The entire property is run down and dirty on the outside. The room clearly had not been cleaned. Therr was residue on the toilet seat, floors, mirrors and chairs. The tub was stained. Rust on the walls and ceiling in the bathroom. There was a puddle of water on the floor between the tub and toilet. A drop of water landed on my arm. I looked up and...

"Upon arrival thr male staff was too lazy to get up and greet me at the counter. He yelled from behind a wall asking on repeat if i was thete to check in. First impression was he was being lazy and didn't want to get up and actually do his job."

"Average."

"Drove past this place so many times I never thought it was as clean and nice as it is. The room was super clean, the jacuzzi was clean, big and so relaxing. The bed sheets made me feel at home because they were floral and soft. "

"Location central to restaurants. Brenda guest service was very helpful and professional. We came to Univ of Pitt graduation, she was able to accomodate us with checking in by 1pm instead of the 4pm check in time. Overall stay was great. Highly recommend Spring Hills at Marriott in Monroeville Pittsburg. "