Lights did not work properly
Pieces falling off the base
Entry light hanging by wires
Dirty
Handprints on mirrors and fixtures
Luggage carts, broken
Washcloth still have quality control stickers on them meaning they’ve never been pre-washed before put placed in room
Hotel very hot in the common area
Air turned off throughout the night even though set.
Elevator sounded like it was scratching against wall
I like this place. I stay here every time I’m in OKC.
Becky
เข้าพัก 1 คืน, กรกฎาคม 2025
4/10 แย่
Rafael
เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
14 ก.ค. 2025
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
The staff was friendly and the hotel was ok. But unfortunately we found a bug (Cockroach) and the shower had dirty towels (2) hanging from the courtain rod full of hairs. The courtain of the shower was disgusting and full of the same hairs as well. The room had a certain odor when we came in. We had a long drive so we just went to bed. The breakfast was good, but it was empty and people had to request refill on the eggs and other items, staff was slow in getting things out. Overall I am surprised it had the rating it had here, and im disappointed and not satisfied. Then, since we prepaid through expedia, they could not do anything for us. Which i wasn't expecting anything to be done anyways since we were checking out, we were only there for one night.
My vehicle was vandalized in their parking lot. I was told the camera covering that area was the only one not working. The manager was supposed to contact me the next day. I was not contacted at all.
We booked this on the fly after a bad experience at a different hotel. Hands down the best customer service (Tobin deserves a raise) , clean, quiet and beds were extremely comfortable. Breakfast was hot and plenty of options. Will be staying again the next time we’re in OKC!
It waa very clean and quiet. Staff was very nice. My husband loved the breakfast. I did too but that is the first thing he will ask me about a motel. There waa nothing wrong with it except needed a bigger bed. My husband was snoring in my ear lol