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This is our 2nd stay at this hotel. It is always nice and my grandkids love the heated pool. Whatever we needed they provided. We will stay again. Thanks Natasha!
The 2 that checked us in we Great.
The Bar & Restaurant SUCKED ASS..
The Lady that was the Bartender needs to be let go she was rude & the Restaurant was nothing..
Didn't like distance to rooms. Whenever I left and returned had to walk all the way back to front desk no access to room. Was told battery went out on the lock. Almost ruined trip, I have screws in my back.
It was really close to the venue for my daughter's cheer competition. I was happy with the restraunt in the hotel and the indoor pool was very nice. The hotel itself was spaced very nice and I couldn't hear anyone from the rooms around us. 10/10
All the rooms around us were partying all night long and after complaining twice nothing was ever done about it. All night doors were slamming, yelling and loud music.
Nancy
Stayed 1 night in Mar 2024
6/10 Okay
Crystal
Travelled with family
24 Mar 2024
Liked: Cleanliness, staff & service
Check out time is 11, and not noon as listed. Breakfast costs $5 per person, and there is no arcade as advertised. It was clean, conveniently located, and night staff was helpful.
Travelled with family, Travelled with family and small children
22 Mar 2024
Convenient, easy parking, and great water pressure. Cleanliness was subpar. Fridge needed wiped out, light switches were filthy, door was also filthy, bathrooms run down, and carpeting in hallways needs replaced. Also the breakfast is awful. I’ve been staying at this hotel every March for last 7 or 8 years. Breakfast is usually ok, but this year was horrible! Staff was great though.
Went to check in and someone was in our room we had to go down to get another room and they had no king size with sofa left. The pool was closed due to a broken light.
Overall a pretty good experience. The courtyard and pool were nice. The workout room was dirty. There was a lot of noise from someone in the courtyard area until after 2 am.
Our bathroom had mold in three spots around the tub. Brought it to the staffs attention and said we couldnt get a different room and basically shrugged us away. Utility doors in the hallway were literally falling apart and almost a hazard to those walking by. I dont have high standards for hotels but i do expect there to be no mold. Very disappointed and easily the worst hotel we have stayed at.
Property is not very clean on the outside and not very manicured on back side of property. Doors were hard to close and some falling apart. There were roaches all in the bathroom and the toilet wasn’t working properly. Television was not working well either.
Interesting place, old but clean and updated. Has a nice restaurant and bar. Very convenient to the airport but beware of the shuttle driver. I have no evidence and I was running late so I risked the ride but I believe she was very stoned.
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.
It was an excellent stay for the price, we will definitely stay again!
benito
Stayed 1 night in Feb 2024
Response from Joy on 26 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.
8/10 Good
Vickie
Travelled with family
17 Feb 2024
Liked: Cleanliness, staff & service
I’m glad that they moved our room closer to the lobby so I didn’t have to walk so far with bad knees
Vickie
Stayed 1 night in Feb 2024
Response from Joy on 26 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.
8/10 Good
Flow
Travelled with partner
5 Feb 2024
Liked: Staff & service
Half the building key card doors was exit only to building we was in. That made it difficult commuting bck and forth with person thats handicapped. Yet theres handicapped parking at those key card doors.
Flow
Stayed 2 nights in Feb 2024
Response from Joy on 26 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.
The room was nice, the hallway smelled like marijuana and you had to pay for the breakfast which was not the best. Very limited options
Destiny
Stayed 1 night in Feb 2024
Response from Joy on 26 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.
8/10 Good
Amanda
4 Feb 2024
Liked: Cleanliness
Amanda
Stayed 1 night in Feb 2024
Response from Joy on 26 Feb 2024
It is our mission to create the best hotel experience during your visit with us. We thrive to exceed your expectations and deliver the highest standards of hospitality service in the industry. Earning your preferential hotel list for future banquet events and room reservations is our ultimate goal.