You will not get you deposit back. I left the room in very good condition and did not refund the deposit. It's too bad because I enjoyed my stay, but realize you are actually paying double as the deposit is as much as the cost of the hotel stay.
The ladies at the front desk were an absolute pleasure - so friendly and welcoming. The bed was so comfortable - I had the best night's sleep! Very clean and safe location and convenient to many restaurants. Perfect for an overnight stay!
I will never stay at this hotel again, and I strongly advise other parents—or anyone who values customer service—to stay away.
During our stay, my young daughter had an accidental upset stomach situation. While wearing pajama pants that contained the mess, a tiny bit of staining got onto the bedsheets (the comforter was completely untouched).
Any reasonable, hotel understands that accidents happen, especially when hosting families, and simply washes the sheets. Instead, housekeeping apparently decided to be lazy, threw it all away, and tried to hit me with a $50 charge for entirely new bedding.
When I confronted the front desk staff, they were completely unhelpful and unreasonable. They gave me an ultimatum: pay the $50, or be banned from the property forever.
I refused to pay and told them that if this is how they treat their guests I will never choose to stay there again anyway.
So if you are a parent traveling with small children—or anyone who might ever experience an unexpected upset stomach—do not stay here. Unless you want to be charged $50 to replace cheap, well-worn bedsheets that hundreds of other guests have already slept on.
Decent nice stay! One of the more affordable hotels to stay at and located at a great location! Lots of food and shops near by and at walking distance! My visit was comfortable with no issues! I would stay here again!