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Cielo Zapoteco Confort Suites

3.0 star property
Travelers savor authentic cuisine and enjoy airport shuttle convenience at this welcoming property situated in the heart of Oaxaca's cultural heritage

Choose dates to view prices

Cielo Zapoteco Confort Suites captures Oaxaca's vibrant culture. Guests enjoy daily manager's receptions, dine at the on-site restaurant or coffee shop, and use high-speed WiFi. Attentive staff arranges local meal delivery for a memorable Oaxacan experience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is ฿1,583
฿1,884 total
includes taxes & fees
24 May - 25 May
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About this property

Cielo Zapoteco Confort Suites

  • Hotel near Zócalo
  • Located close to Oaxaca Cathedral and Benito Juarez Market, Cielo Zapoteco Confort Suites provides a free daily manager's reception, a coffee shop/cafe and a restaurant. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a snack bar/deli are available to all guests.
  • You'll also find perks such as:
    • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
    • Local meal delivery service, smoke-free property and a porter/bellboy
  • Room features
  • All rooms are individually decorated, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
  • More amenities include:
    • Showers and free toiletries
    • 45-inch LCD TVs with premium channels
    • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property charges 5 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 200 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 850 (one-way), (from 1 to 12 years old)
  • Water fee: MXN 200
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Cielo Zapoteco Confort Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Cielo Zapoteco Confort Suites?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Cielo Zapoteco Confort Suites on 24 May 2026 start from ฿1,583, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cielo Zapoteco Confort Suites?

Cielo Zapoteco Confort Suites doesn't offer parking.

What time is check-in at Cielo Zapoteco Confort Suites?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Cielo Zapoteco Confort Suites?

Checkout is at noon.

Does Cielo Zapoteco Confort Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1200 per vehicle applies.

Where is Cielo Zapoteco Confort Suites located?

Located in Oaxaca Centro, this hotel is within a 10-minute walk of Zócalo, Benito Juarez Market and Oaxaca Cathedral. Oaxaca Ethnobotanical Garden and Church of Santo Domingo de Guzmán are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 134 out of 244 reviews
Rating 8 - Good. 75 out of 244 reviews
Rating 6 - Okay. 26 out of 244 reviews
Rating 4 - Poor. 6 out of 244 reviews
Rating 2 - Terrible. 3 out of 244 reviews

Reviews

Verified

10/10 Excellent

Angie

Liked: Cleanliness
The staff is super nice, kind and friendly, the room are really spacious and the location is very close of the main square
Stayed 1 night in Mar 2026
Verified

8/10 Good

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room in perfect locations closed to zocalo.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Arlette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was there was no hot water. Convenient location friendly staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, close to everything. Enjoyed the running hot water and AC in the room. Check in and out was easy, they’re willing to hold your luggage if leaving late or arriving early.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Wayes

Liked: Cleanliness, staff & service, amenities
Helpful staff. Good location
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ernesto

Disliked: Amenities
Great staff very helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay here again. Clean and comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly Awesome experience
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Christine

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is very much a place where you don’t spend a lot of time at. The walls are very thin and you can hear every cough, dropped item, etc. it was annoying when you’re trying to sleep but people were conversing at night. WIFI was not good, and would only work for 1 minute before kicking you out. The blinds are very see through. I actually ended up using a blanket to cover the window so that no one could peak in. Water is hot. Overall, just ok and a place for me to sleep.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Maira

Disliked: Amenities
Staff were very welcoming and helpful. The bedding, bath towels, and room weren’t as clean. There was a strong sewage smell coming from the bathroom. Poor ventilation but they do have reliable AC.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Naokah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our two-week stay at Cielo Zapoteco Hotel was absolutely incredible ✨, and we’re already planning our next trip there! 🇲🇽✈️ From the moment we arrived, the staff made us feel so welcome 🤗. They were genuinely kind, friendly, and always ready to help with anything we needed—it truly made our experience extra special 💛. The location couldn’t be better 📍—just a short walk to the Zócalo de Oaxaca, which made exploring the city so easy. The area felt very safe, and there are tons of shops 🛍️ and little spots to discover right outside your door. We loved being able to walk everywhere, including to the Mercado 20 de Noviembre and Mercado Benito Juárez—both about a 10–15 minute stroll 🕒. The hotel itself is charming and cozy 🏡, with only 8 rooms, which makes it feel peaceful and personal rather than crowded 🌿. Our room was always clean and comfortable 🛏️—exactly what you want after a day of exploring 🌞. Rooms also have air conditioning. The local people in Oaxaca are so welcoming and friendly 😊—it added so much to our overall experience 💫. We’re so glad we chose Cielo Zapoteco for our stay 🙌. Highly recommend to anyone visiting Oaxaca—you won’t be disappointed!
Stayed 13 nights in Mar 2026
Verified

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with decent amenities. Great location and the staff are very friendly and helpful.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and clean hotel, I wanna come back here again actually!
Stayed 3 nights in Sep 2024
Verified

8/10 Good

J Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Was good, staff need to be warm a bit with tourists
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The hotel employees were excellent and made us feel like family! The only downfall was the water pressure in the shower, but I was told that is expected in Mexico. Will definitely stay there again!
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid 36$ per night for a clean, air conditioned room with a very large bathroom. The staff was super friendly and even allowed me to stay in an unused room while I waited for my flight. Top value
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Andreina

Liked: Staff & service
It’s very good located and secure, the people is really kind but you have to be aware that is a BASIC hotel.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. I'll be coming back.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were welcomed in right away when arriving, even getting help with our bags. Everyone who works here is kind and helpful. The room was very nice and comfortable (great mattress) and the A/C worked wonderfully. We’d definitely stay again, thanks so much for your hospitality!
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Paul

Liked: Cleanliness

Oaxaca on a budget

This is a good, clean and friendly small spot geared for more casual, thrift travelers, including Mexican nationals. The location is good, and all was fine, except for the noise level of other guests with very loud tv's, radio, etc. until 11:00 pm with no monitoring by the staff. Small rooms, but economical, clean and decently comfortable for a short stay.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Analaura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly and helpful! We struggle with the hot water and that there was a little amount of water coming out from the shower but the staff was kind and moved us to another room while they fix the problem. They helped us order food too. I will stay there again!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. The owner/manager is very helpful and warmly welcoming all guests. The chef cooked fantastic breakfast for us each morning. The room we reserved called “Design” room with just full/queen bed and adequate lightings and the bathroom is spacious. The room is well maintained and clean. I would recommend this to anyone who’s coming to Oaxaca and the hotel is just short distance walk to the Centro. I feel safer walking on the streets in the evenings on way back to the room.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service
The first room was not very clean, and there was mold on the wall. However, when I pointed these out to him, he upgraded us to a better room, which was good. The property's location was excellent—close to the Zocolo, with good neighbours and 24/7 security. The staff aimed to please us, so we would stay there again.
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel itself looks like a converted office building. There’s no soundproofing at all. A lot of echo. A family lives there so you’re going to hear everything through the thin windows and doors. Do not book this hotel for rest or relaxation. On a positive note, the Wi-Fi was very fast! Bed was average; not comfortable or uncomfortable. Water pressure in the shower was weak. It will double your shower time. One time there was no cold water, just hot. Air conditioner was nice to have.
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, room comfort

OK stay

Great stay although there was a weird smell coming out of the drains in the bathroom. They fixed it but it came back, it seems to be an issue around Oaxaca, not particularly of the hotel. The water flow from the shower is very weak, if you have to wash your hair, that may take you a while. Other than that, comfortable stay.
Stayed 5 nights in Oct 2024