Cielo Zapoteco Confort Suites captures Oaxaca's vibrant culture. Guests enjoy daily manager's receptions, dine at the on-site restaurant or coffee shop, and use high-speed WiFi. Attentive staff arranges local meal delivery for a memorable Oaxacan experience.
Located in Oaxaca, Cielo Zapoteco Confort Suites is in the city centre. Benito Juarez Market and Santo Domingo Square are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Oaxaca Ethnobotanical Garden and Tule Tree. Looking to enjoy an event or a match while in town? See what's going on at Auditorio Guelaguetza. Visit our Oaxaca travel guide
Vicente Guerrero 516, Zona Feb 10 2015, Oaxaca, Oax., 68000
What's nearby
Zócalo
7 min walk - 0.6 km
Oaxaca Cathedral
8 min walk - 0.7 km
Benito Juarez Market
8 min walk - 0.7 km
Oaxaca Ethnobotanical Garden
10 min walk - 0.9 km
Church of Santo Domingo de Guzmán
12 min walk - 1.0 km
Getting around
Oaxaca Intl. (OAX)
19 min drive
Restaurants
Casa Mook Mujer De Maiz
1 min walk
Restaurante italiano Epicuro
2 min walk
La Cueva Oaxaca
2 min walk
Casa Taviche
3 min walk
MARITO&MOGLIE
2 min walk
About this property
Cielo Zapoteco Confort Suites
Hotel near Zócalo
Located close to Oaxaca Cathedral and Benito Juarez Market, Cielo Zapoteco Confort Suites provides a free daily manager's reception, a coffee shop/cafe and a restaurant. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a snack bar/deli are available to all guests.
You'll also find perks such as:
Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
Local meal delivery service, smoke-free property and a porter/bellboy
Room features
All rooms are individually decorated, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
More amenities include:
Showers and free toiletries
45-inch LCD TVs with premium channels
Wardrobes/cupboards, coffee/tea makers and daily housekeeping
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
No on-site parking available
24-hour return airport shuttle at scheduled times and on request for a surcharge
Food and drink
Weekday cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 200 for adults and MXN 150 for children
A coffee shop/cafe
A restaurant
Free daily manager's reception
Snack bar/deli
Family friendly
Dining table
Snack bar/deli
Conveniences
24-hour front desk
Guidebooks
Guest services
Housekeeping (daily)
Porter/bellhop
Accessibility
Area rugs in room
No lift
Smooth flooring in room
More
Communal living room
Smoke-free property
Room amenities
Bedroom
Down comforter
Premium bedding
Bathroom
Free toiletries
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
45-inch LCD TV with premium cable channels
Food and drink
Coffee/tea maker
Dining table
Meal delivery service
Restaurant dining guides
More
Air conditioning
Desk
Individual decor
Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: from approximately MXN 200 for adults and from MXN 150 for children
Airport shuttle fee: MXN 1200 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: MXN 850 (one-way), (from 1 to 12 years old)
Water fee: MXN 200
Credit card charges are subject to a surcharge of 5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
Property is also known as
Cielo Zapoteco Confort Suites Hotel
Cielo Zapoteco Confort Suites Oaxaca
Cielo Zapoteco Confort Suites Hotel Oaxaca
Frequently asked questions
Is Cielo Zapoteco Confort Suites pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Cielo Zapoteco Confort Suites?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Cielo Zapoteco Confort Suites on 10 Mar 2026 start from ฿1,629, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Cielo Zapoteco Confort Suites?
What time is check-in at Cielo Zapoteco Confort Suites?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.
What time is check-out at Cielo Zapoteco Confort Suites?
Checkout is at noon.
Does Cielo Zapoteco Confort Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 1200 per vehicle applies.
Where is Cielo Zapoteco Confort Suites located?
Located in Oaxaca Centro, this hotel is within a 10-minute walk of Zócalo, Benito Juarez Market and Oaxaca Cathedral. Oaxaca Ethnobotanical Garden and Santo Domingo Square are also within 15 minutes.
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Reviews
Cielo Zapoteco Confort Suites Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I paid 36$ per night for a clean, air conditioned room with a very large bathroom. The staff was super friendly and even allowed me to stay in an unused room while I waited for my flight. Top value
Excellent hotel! The hotel employees were excellent and made us feel like family! The only downfall was the water pressure in the shower, but I was told that is expected in Mexico. Will definitely stay there again!
It’s very good located and secure, the people is really kind but you have to be aware that is a BASIC hotel.
Andreina
Stayed 4 nights in Oct 2024
8/10 Good
Paul
3 Feb 2025
Liked: Cleanliness
Oaxaca on a budget
This is a good, clean and friendly small spot geared for more casual, thrift travelers, including Mexican nationals. The location is good, and all was fine, except for the noise level of other guests with very loud tv's, radio, etc. until 11:00 pm with no monitoring by the staff.
Small rooms, but economical, clean and decently comfortable for a short stay.
We were welcomed in right away when arriving, even getting help with our bags. Everyone who works here is kind and helpful. The room was very nice and comfortable (great mattress) and the A/C worked wonderfully. We’d definitely stay again, thanks so much for your hospitality!
The staff was really friendly and helpful! We struggle with the hot water and that there was a little amount of water coming out from the shower but the staff was kind and moved us to another room while they fix the problem. They helped us order food too. I will stay there again!
Analaura
Stayed 4 nights in Oct 2024
8/10 Good
Linda
8 Feb 2025
Liked: Cleanliness, staff & service
The first room was not very clean, and there was mold on the wall. However, when I pointed these out to him, he upgraded us to a better room, which was good.
The property's location was excellent—close to the Zocolo, with good neighbours and 24/7 security. The staff aimed to please us, so we would stay there again.
I highly recommend this hotel. The owner/manager is very helpful and warmly welcoming all guests. The chef cooked fantastic breakfast for us each morning. The room we reserved called “Design” room with just full/queen bed and adequate lightings and the bathroom is spacious. The room is well maintained and clean. I would recommend this to anyone who’s coming to Oaxaca and the hotel is just short distance walk to the Centro. I feel safer walking on the streets in the evenings on way back to the room.
All I can say is you will not find a better place to stay in Oaxaca City. Everything about this hotel makes it absolutely worth staying at. Easy check in process, great communication from the staff at all times, perfect location about 7 minute walk to the center of everything and impeccable service. The staff go out of their way to ensure your stay is a good one. And the price is right for such a nice, clean and well run hotel. Very quiet away from all the movement and noise of El Centro. The only small hiccup at check in was an extra 5% charge for using a credit card which isn’t shown in the hotels.com listing. However, this small issue that only cost maybe an extra 50 pesos (approximately $3 USD) wasn’t something that would stop me from going back. In fact whenever I do return to Oaxaca City, I won’t even bother looking anywhere else as this is definitely the best bang for your buck you will find anywhere. One of the best stays I’ve ever had in Mexico. Stay here… You won’t regret it.
Francisco
Stayed 2 nights in Jun 2025
8/10 Good
Fernando
2 Dec 2024
Liked: Cleanliness, staff & service, room comfort
OK stay
Great stay although there was a weird smell coming out of the drains in the bathroom. They fixed it but it came back, it seems to be an issue around Oaxaca, not particularly of the hotel. The water flow from the shower is very weak, if you have to wash your hair, that may take you a while.
Other than that, comfortable stay.
Fernando
Stayed 5 nights in Oct 2024
8/10 Good
Jonathan
3 Mar 2025
Liked: Staff & service, amenities
First of all the staff is A-1. Ok so as for the hotel location is good but if i go back i would rather stay close to llano Park. (we travel with kids) but the location is very good average. The street become quiet at night, the hotel it self is noisy on the inside the choice of door makes all the guest hear all the guest. Very echo and noisy, every night primor coming after midnight ringing the Bell. It is not optimal for family who sleep early and wake up early. The chair down the first floor are very noisy. The shower ceramic could be cleaned. A little paint in the room and wall crack fixing would be more appropriate according to price.
Jonathan
Stayed 5 nights in Feb 2025
8/10 Good
Esther
27 Nov 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
This suite looks exactly like the photos, but without a window (except a tiny one in the bathroom for air flow).
It is clean and tidy, super convenient as a location (max 10 minutes walk to the public square).
Another thing that might concern safety is there's a door and a gate (not really shown in the photos) for each room, the room door is not lockable, only the gate is. But you can easily put a hand through the gate to open the door, so if you are concerned with privacy and safety, this is not recommended. There's another main gate at the property, which is open during the day and close at night.
The room is not sound-proof, you can easily hear staff cleaning at 11pm with the lights on if you stay on the ground floor, or people talking in the area just outside your room. The window blind does not offer complete privacy to my liking as you can see gaps from certain angle from the outside, which is the common area.
I would not call them a hotel, as the amenities are limited and the communal area is just a space with free water and some cups and chairs.
All in all, the staff are kind and nice, they offer recommendations and can arrange tours for you. However, they don't speak english as mentioned on the page description.
The water pressure is weak in the shower, like the others said but it is common in Mexico.
Esther
6/10 Okay
Maira
7 Feb 2026
Disliked: Amenities
Staff were very welcoming and helpful.
The bedding, bath towels, and room weren’t as clean. There was a strong sewage smell coming from the bathroom. Poor ventilation but they do have reliable AC.
Absolutely loved my stay, excellent location, the staff was so friendly and accommodating and available, the room was clean, good AC and hot water for the shower. I have zero complaints highly recommend for your stay in Oaxaca.
The hotel itself looks like a converted office building.
There’s no soundproofing at all. A lot of echo.
A family lives there so you’re going to hear everything through the thin windows and doors.
Do not book this hotel for rest or relaxation.
On a positive note, the Wi-Fi was very fast!
Bed was average; not comfortable or uncomfortable.
Water pressure in the shower was weak. It will double your shower time. One time there was no cold water, just hot.
Air conditioner was nice to have.