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"Very friendly and professional staff in the lobby. Portland Wharf has great restaurants and beautiful views in Downtown"

"It was raining during the night of September 27, 2026. At about 12:30am (shortly after midnight) we woke up to the sound of dripping. The roof was leaking onto my daughter who was sleeping in the bed below. I immediately called down to the front desk and informed the desk clerk of the situation. Without apologizing for the inconvenience, he just moved us to another room. At the time of check-out, we provided an opportunity for the morning desk clerk to make it right for the major inconvenience...

"The furniture in the rooms was worn down draperies need cleaning"

"We really liked the Westin property. We were able to check in early which made it so helpful. Room was very clean and ready. Breakfast was fantastic. I loved that there was a Peloton bike in good working order in the workout room. If we go back to Portland I would stay there again."

"Clean and comfortable rooms. Staff was nice. Good location"

"We had a wonderful view room. The hotel was close proximity to everything. Very clean. Breakfast wasn’t really breakfast. Often times there was no one at the counter. The servers or workers were in the back. They could do a better job of watching the counter. They were all very nice though."

"No glassware in room. Only two paper cups. Bar only could spare two wine glasses for room for four people. Shower handle and faucet nearly falling off. TV glitches, kept turning off."