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"The receptionist in the evening was super sweet and helpful. The driver who took us to the casino was amazing as well. I love to see and experience great customer service.. I’ll definitely be back again"

"Great stay, great staff."

"I did not like that you allow dogs in the premises !"

"Everything was good"

"Best value hotel in Norwich, by far. Staff is always friendly, rooms are consistently clean. Close to everything."

"Our lunch on our arrival date was not as smooth as I expected. The server seemed new, maybe? and the bartender couldn't get one of our drinks to taste as it should. We were 4 but our server never noticed we only had 2 place settings so we had to get up and get them ourselves. Breakfast the next day was fine but again a bit off. One person asked for Earl Gray tea but was told they were out of it. However there was plenty in the station as you walk in where you get get your own coffee and tea. ...

"Great"

"The hotel canceled my reserved and paid for room on the day of arrival without prior notification. When I arrived at the hotel shortly before midnight, I was told they could not honor the reservation and that they were fully booked. I was getting stranded in the middle of the night."

"Overall the stay was good. Some minor issues that didn’t bother me much but other people might care. The room was very clean which is what I care the most about. Parking was very easy. The hotel has some charm and the rooms are very basic. The bed was pretty firm which was not a problem for us but if you don’t like firm beds this is not the place for you. The AC units numbers are very bright and will light up the room at night, we ended up placing a towel over it. Initially, we thought the...

"Nothing was positive and I wouldn’t recommend never go back. They don’t do any repairs! They had a fire once and didn’t repair the outside walls. Screeensbin some rooms were tattered and fruit flies in the breakfast muffins. Very old and staled oatmeal. Police came at 1:30 am searching for someone and really loud people around us. Nothing was good about this place!"

"The staff was very helpful and nice however the bed was very uncomfortable ans there were only two pillows one for me or one for my bg not very supportive pillows either"

"We stayed in the king suite as we were travelling with a toddler. Spacious room with plenty of space for toddler to play around. Pool was great, it was not cold like other heated pools that I have been to. Breakfast was average. The only issue I had was that despite the hotel having a 3pm check-in policy, my room was not ready until 4pm. Apparently the front desk did not mark the room as checked out, and was therefore not cleaned. This was very frustrating especially that we had a toddler."

"The hotel is centrally located to many of the areas attraction. Unfortunately, however the hotel is located in a section of town that I did not feel particularly safe to walk off the grounds."

"Good for the money"

"All in all it was fine for our trip! Needs a little updating but everything was clean and staff was very helpful with any questions we had. Hotel is conveniently located in a perfect place near local restaurants, ice cream shops and local beaches!"

"Great"

"DEAD BUGS AND COBWEBS under floor level AC, broken table leg, peeling counters, dirty bathroom and running toilets. We didn't even stay the night!! Took a better look when we got back from our event and left the key in the drop box and drove home! Tried to contact hotel and acted like it was no big deal. DEAD BUGS. DONT STAY HERE!!"