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"Cool area, lots to do, many shops and restaurants on the property. Kalia tower could use some updates. Rooms were a little outdated. The towels were all not soft and old. Liked the food options and hotel credit. Great house keeping services."

"Rooms are clean, we had a balcony room with a great view. Staff was helpful and knowledgeable. Great vibes all around. Everything smelled good 👍 Had a bar(didn't go) had buffet breakfast. Pool looked decent, we just use the lounge chair (comfortable) Had many more amenities inside the hotel. We received a gift from booking which we as cool. Both something from the gift shop. Many things around the hotel as well. Definitely a popular place to be, mall is a brisk walk off the second...

"We loved the place and the location everyone from the valet to the people at the pool were so nice , our views and sunsets were gorgeous , the staff was very accommodating, we will definitely come back ☀️"

"I didn't get to see much of the spa because you needed to book a facial or massage to use it. I had a pedicure but that didn't count for some reason. Would be nice if you could just pay a small fee if all you wanted to do was get access to the spa area for the day. And maybe put a few indoor plants in there; because there's no windows so it feels a little claustrophobic."

"Under construction but nothing that would retract from your experience too much"

"Bed Sheets stained with blood, room moved to had hairball in shower, coffee pot did not work, room not cleaned after first night, lack of communication from upper management, sliding glass door misrepresents you can have it open to hear ocean...I could go on but...."

"Everything was great. They even switched my mom's room when she wasn't really satisfied with the original one that was given. The only problem I had was the hidden fee that wasn't originally explained."

"Follow through is a problem at this hotel. Room was over the event space, so every night there is loud music below. The matter was brought to the staff at front desk, and I was told they will get me another room, and I never heard back. Restaurants have great food, but service is below average on all. Brought it up to their attention, I was told “thanks for letting us know” Asked to speak to the hotel manager, no one reached out. Followed up again, and they had the food and beverage manager...