Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 5 May 2026 to 31 December 2026 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Frequently asked questions
Is Palazzo Lake Gregory pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palazzo Lake Gregory?
Self-parking is free at this property.
What time is check-in at Palazzo Lake Gregory?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Palazzo Lake Gregory?
Checkout is at noon.
Where is Palazzo Lake Gregory located?
Situated in Nuwara Eliya, this hotel is within 2 miles (3 km) of Lake Gregory, Moon Plains Viewpoint and Galway Forest Reserve. Victoria Park and Assemblies of God Church Nuwara Eliya are also within 3 miles (5 km).
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