Verified
4/10 Poor
Вадим
20 Aug 2019
Disliked: Property conditions & facilities
Вадим
Stayed 1 night in Aug 2019
Hotel Izumrud
2.5 star property
Travelers find convenience and comfort in Yesil District, where helpful staff provide tour assistance and keep luggage safe while guests explore
Choose dates to view prices
Photo gallery for Hotel Izumrud
Hotel Izumrud sits in Yesil District, offering travelers public WiFi and practical dry cleaning/laundry services. Each room comes equipped with refrigerators and private bathrooms with showers, while daily housekeeping ensures everything stays fresh during the stay.
Reviews
4.04.0 out of 10
Popular amenities
- Parking included
- Laundry room
- 24/7 front desk
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About this property
Hotel Izumrud
- Hotel located in Yesil District
- Hotel Izumrud provides dry cleaning/laundry services and more. Guests can connect to free WiFi in public areas.
- Other perks include:
- Free self-parking
- Tour/ticket information, smoke-free property and a front desk safe
- Luggage storage and a 24-hour front desk
- Extra conveniences in all rooms include:
- Bathrooms with showers and shampoo
- Fridges and housekeeping
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Policies
Check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Frequently asked questions
Is Hotel Izumrud pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Izumrud?
Self-parking is free at this property.
What time is check-in at Hotel Izumrud?
Check-in end time: anytime.
What time is check-out at Hotel Izumrud?
Checkout is at noon.
Where is Hotel Izumrud located?
Located in Yesil District, this hotel is within 1 mile (2 km) of Monument to the Dead of the Totalitarian Regime, Kazakhstan Ministry of Foreign Affairs and Mega Astana Shopping Centre. Ailand Ferris Wheel and Ailand are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
6.0
Location
6.0
Staff & service
4.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 1 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0