Search Hotels Near Novi Ice Arena, Detroit

"Breakfast was delightful as they had more than I expected. In addition to the usual breakfast buffet items, they had spinach/cheese egg bites, scones, and every fixing for oatmeal, including coconut flakes, granola, pumpkin seeds, Walmart, craisins, etc. My room was good except the sink plug wasn't working. Also, I smelled pot down the hall somewhere, but how do they enforce that?"

"Sheets on one bed had two brown streaks the other bed had makeup on sheets one pillow case had hair on it and another pillow was all wrinkly like someone had used it The toilet should be replaced it’s flushes slow and fills with water before flush happens poor design of toilet not plugged Ac unit would not turn off loud ALL night"

"Red Roof in would be an upgrade compaired to this hotel."

"It was stated that breakfast starts at 6am, "

"I was told breakfast was at 6:30. We needed to be at our son's to avoid morning traffic to the airport and he needed to go to work after dropping us off at the airport. we arrived in the lobby at 6:28. at 6:40 i ask the desk clerk if i had misunderstood what time breakfast would be. He was extremely helpful and said she was running late. At 645 the breakfast lady came out and said she was running late and she knew we had flights to catch. I rolled my eyes as she said it and she then proceeded to tell me she knew how disappointed i was and i could come on in. and then she said If you want to eat your breakfast unprepared go ahead!! I never said i wanted french toast, eggs, or sausage. I just needed something to eat with my medication and to be able to be at our sons to have him get us to the airport on time and him to work. I even said to lady. i am sorry to upset you and she refused to talk to me! Everyone else in this motel evey time we stay here has been EXTREMELY POLITE and we have been EXTREMLEY HAPPY but this breakfast lady was not like the rest! I would have eaten yogurt or a bagel or cereal of which were all out but she didn't open the doors until almost 650. that's 20 minutes late!"

"I became I'll while at the property from medication I was taking. I was with my daughter who was interviewing for a job in town. I called down to the desk and asked for late checkout. They could not have been nicer! They asked if they could do anything to help including sending some herbal tea. Anything at all. I appreciate the concern and care when of late, that is not always the norm. St John's Resort is truly beautiful as well. The grounds and facilities are gorgeous. I'll be back when I'm feeling better!!"

"All aspects of this stay exceeded our expectations! Excellent location. Our room was spacious, clean, comfortable and quiet. The breakfast was plentiful and delicious, 5 stars from us!"

"There was no breakfast "

"i have tried for over a month to get my “incidental fee” back and they stopped following up with me about it. hotel was a fine, just wish the customer service was better"