"Arriving at Sprowston Hall it was impressive. However, Room was tucked up a lot of stairs (not told of this at reception)
Bed was very uncomfortable, duvet was too small for a double bed - with 2 people in, only 2 pillows (which werent comfortable) - no spare. Room was freezing too.
Went to the bar to look at menu and asked for a decaf coffee but male bar staff said he would have to go and get one - very reluctantly-so told him not to bother. Menu at the bar quite restrictuve too.
Overall disappointing.
"