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"I enjoyed every moment highly recommended"

"cleaned rooms."

"Room was DIRTY and the sheets were dirty and stained upon inspecting when we first checked in!! We did not stay, we checked out and asked for a refund and they denied my requested . My 7 month old was with us too."

"Parking was good, breakfast was good, rooms could have been a little cleaner-corners, headboards, etc. But overall good stay."

"This property is basic in terms of amenities, but it is very clean and the staff is very accommodating."

"This is like a "Crack" motel. Very old, moldy, minimum accommodations. I will not ever sta there again."

"Good breakfast and nice pool"

"i thought it could have been cleaner"

"This was a very nice Hotel! The staff was very friendly. The rooms were very clean and spacious. We had an amazing stay!"

"We had a great stay. The staff were incredibly helpful, let us leisurely leave the pool a little past closing hours either out being pushy. Very happy! The hot tub was hot which was a major plus for us."

"Typical hotel stay. Staff was friendly but understaffed. Pool was under construction."

"The Shinagawa Prince Hotel was wonderful. It was exceptionally clean and offered incredible convenience, making it easy to access all the major attractions. We truly loved our stay and had a fantastic time"

"I would like a refund it was unclean it just looked like the blankets weren't clean and I left as soon as I seen the room. They did not refund me I would like to be refunded for money wasted."

"So run down. The ac was old and you could see outside of it. Paneling along the floor was falling off, stains on the walls, but, you get what you pay for i guess. "

"It was quite and my room was clean very spacious room I had a sleepover for my granddaughter and 6 other girls and it was enough room for everybody then some I will definitely book again when I come to Ohio"

"The property is under renovation. Doors are difficult to enter room. The pool was down, beds are hard like plywood box, Sheets had hair on them, shower wasn’t clean. No sofa bed/couch as stated in room choice to accommodate number of people. No receipt given for deposit nor proof of stay. Cancelled room within 10 minutes of being there. Asked for refund, front desk clerk/manager gave run around with the third party trying to contact to confirm that I cancelled the room. I do not recommend. I was...

"Always a great place to stay in Orrville. We stay here each time we come to Ohio. The staff are friendly and helpful. The rooms are spacious and have everything needed. This time we stayed in a king suite with a separate bedroom, kitchen area for light meals, desk and living area which accommodated just what we needed. We work remote and the wifi is sufficient plus have Ethernet connection. Breakfast has a wonderful variety of food as well as coffees and teas. We had to extend our stay several...

"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"The room was disgusting and so was the rest of the hotel."

"Great hotel for the price. There was a loose floor board on our room but nothing else to complain about."