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"Great place to stay. Staff was always very helpful and kind. Room and amenities very clean. Convenient location."

"It was a really nice hotel and the staff was really kind, especially to my young son. The AC didn’t work that great in my room and it was so humid! But other than that it was a nice spot and I probably would stay again"

"This hotel was super clean and all the staff were super helpful. I came out of town and my flight landed at 8:am my check-in was at 3pm and they let me do my check in at 9am. Thank you to everyone on the team you guys were amazing."

"Hotel was run down, the staff was not friendly at all. We were not greeted, the staff made us feel like we were a bother to them. I will never stay at that hotel again."

"Very good."

"Great beds, clean room, good breakfast and loved the coffee machine and cookies!"

"Property is fine on every aspect, but the guest rooms must’ve get updated with new phone charges still have the old USB outlet"

"Overall good place to stay if staying just for night."

"The breakfast was a big letdown. Pancake maker was broken, apple juice was watered down. Just oatmeal, bagels, cereal, toast, and hard boiled eggs. No bacon, scrambled eggs, or sausages. Coffee was decent."

"Nice"

"Exceeded our expectations for an overnight stay. Immaculately clean room, great breakfast with lots of options. Only hiccup was they strictly adhere to check-in time, we arrived early and had to wait, but free coffee was available so it was no big deal!"

"staff were kind, i was denied a crib/pack and play because i had a two bed. rooms were decently cleaned. it was decent for the price paid."

"Great place. Always stay at the Streetsboro location every time I travel to Ohio, which is at least twice a year. Friendly staff, very accommodating, great breakfast, always clean and quiet. My favorite front desk person is Jacob. He is always so kind and the one front desk person, that has been working there for quite awhile. Kudos to Jacob!"

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"This place is always great! The location is great if you are looking to get right to the nightlife. Everything is always super clean. I've stayed at multiple hotels in the Cleveland area including the Ritz and Hyatt is my choice everytime."

"The hotel was clean however the housekeeping never came to clean room during my 2 night stay. After coming back after business after dinner was too tired to have it serviced. Additionally I booked since the spa and pool but not in service the entire stay. I reported this upon checkout and was only told sorry. It would’ve been better business to at least provide some sort of comp for the issues. Also coffee was out on second day at front where guests scrambling to get bar to refill it. The hotel...

"Beautiful room and amenities! Great location!"

"The room's kitchen was fully stocked with utensils etc, the provided breakfast had a good variety of options, the staff was great."

"Amazing staff, from check in, housekeeping, to the restaurant staff - everyone was super helpful. Especially want to give a shout out to Ryan from the restaurant and Floyd who graciously helped us with our bags and kept them safe until our room was available. Floyd gave us great advice on sight seeing in the area and history of the city. Ryan was personable and had great energy. These experiences really made it an even more special trip for us, we felt welcomed and at home. We’ll definitely be...

"Though it was July 4th during checkout young children were milling around awaiting time for leaving for fireworks displays to begin, things quieted down shortly as we had a late 9:00 pm time of arrival for checking in. All was well and quiet shortly thereafter. A very pleasant stay here. Well lit parking area and an area we felt was very safe . "