Search Hotels Near North Pointe Plaza, Douglas

"Easy check-in, very clean, good breakfast friendly staff"

"I made a reservation through Hotels.com, 3 days in advance. The night before our travel I received an email from Windham rewards confirming our reservation but it was for a smoking room not Non-smoking. I called the hotel phone number in the email and the woman who answered told me they had no reservation and the hotels.com wasn’t a legit 3rd party booking. (Even tho my email was from windham rewards.). I asked her manager to call me but that I had no confidence in this transaction so to cancel it if it ever came up on their system. I waited for his call on the day of travel, meanwhile I made another booking with another hotel. I finally got a call from the manager at 8pm the next night when I did a survey of the hotels.com booking. He proceeded to scream at me over the phone and then hung up on me. I would have slept in my car rather than stay here!"

"Thank You front desk for assisting us getting checked in a few minutes early. A special thank you to Peaches in housekeeping for making sure our room was ready when we arrived. Minus the lady bugs(which is beyond control) this hotel is my go to each time I’m in Douglas. "

"It is a basic but very pleasant facility. It has been apparently fairly recently refreshed and renovated. Our king bed suite was spacious and the bed comfortable. The only draw back is the lack of an elevator to the second floor where all the king rooms are located. Breakfast was adequate with waffles, hot and cold cereal, toast, and fresh fruit. We enjoyed the stay. "

"Comfortabele and Affordable"

"The check in was quick and easy. Room was clean and spacious. the hotel in general could use an update but for the price it weas perfect for my one night stay. "

"The place was falling apart. The office out front was boarded up. It looked nothing like the pictures.I drove down the side and found a sign saying open. No one was there. I called the number on the sign and no one answered. I received a call back and I voiced my concerns and that it was false advertisement and that I didn't feel safe. He said I had to go to the website to get my money back. I have contacted Hotels.com and have yet to get an answer back. I had to go to another hotel. They were booked or had a 3 night minimum to stay. I finally found one. I had to pay $195 plus I was out the money for other hotel. Don't use Hotels.com. You don't know what your getting for your money."

"This place is just terrible it’s nasty and in a bad area of town "

"We spent this past weekend here with 4 generations of my family and every one of us enjoyed it immensely. Kendra is so kind and made sure we had everything we needed. The cabin was well stocked and the owners put a lot of thought into making sure guests could enjoy their stay. We will definitely be returning."