Search Hotels Near North Cross Mall, Austin

"The property never offered clean towels or more toilet paper during our 2 night stay. Nobody even cleaned the room while gone. "

"Our room smelled. There are some odd characters outside in the parking lot. The pool was disgusting."

"Clean, beautiful "

"Staff was super friendly throughout my stay here. Location is also nice. Would definitely stay here again "

"This place is nasty."

"When we arrived, I had to wait at the front desk for nearly 10 minutes before somebody came-there was a sign that said I will be right back though. The front desk clerk was nice though. We got to our room on the second floor and I had a very musty, dirty smell, the sheets didn't smell too good either. The phone in the room did not work. I went downstairs to ask for another room which they were able to accommodate right away. We got our new room and it was fine, no foul smells, but the phone didn't work in that phone room either. The property looks very dated- old rugs in the common areas and in the rooms. Lots of rust around metal doors as well as elevator. A lot of scuff marks on the walls. They were very accommodating about a late checkout though. The price wasn't bad but Mary no frills hotel, no water or coffee in the lobby and breakfast was not free. If they get some updates and some maintenance on this place, it would probably would be a better experience. The grounds and the landscaping were nice though."

"Nice staff. "

"Would book here again, highly recommend. We loved the aesthetic, atmosphere & the area. "

"Terribly run down, outdated, and dirty. Gym is falling apart. Floors are filthy. Rooms are decrepit. This place just needs to be gutted and torn down. Don’t stay here. "