Search Hotels Near North Chagrin Reservation, Cleveland

"A/c was not working efficiently "

"TV not working properly during our stay and no maintenance was working on site overnight so no one could fix it. Staff was not very pleasant about us having a dog, even though the place is “pet-friendly.” Bathroom floor was very sticky. We have a crawling baby so I notice things like that. Overall not worth the large price tag."

"Had to get a room due to power outage where we live and eta for next day. With the temps and unable to cook at home and charge our phones the availability to get a room was great. A bit pricey for one night. Quite nosey but that’s to be expected. Our room was clean but you can tell things that were unused like the makeup wipes weren’t replaced and had a stain on the packaging. The front desk did there job. If I needed to stay here again for an emergency I’d stay again. "

"Shower didn't work, stains on the carpet, to much light came in from the window from street, hard to sleep. Road noise as well."

"The presentation of room needed work i also found body hair on clean towels and bedding, toilet had a stain and air conditioner unit doesn’t heat"

"Room needed to be vacuumed better"

"The bed was clean but underneath the bed was filthy. The hot tub was not as clean as it should have been. No desk or table in the room to sit at no chairs no couch. No where to sit except the bed. There was supposed to be an indoor pool get there and there is a sign that says no pool. "

"I did not stay because I had a problem with the person at the check in counter. I paid on Expedia and this clown wanted me to pay again as a “deposit” I’m not payin twice for a lower than expected smelly 1star hotel 🙄 so I cancelled and currently am waiting for a response. "

"Clean room, friendly staff. Wish we could have stayed longer. Breakfast was pricey- we did not go so I can’t review that. "