โรงแรมใกล้สวนพฤกษชาติ Norfolk, นอร์ฟอล์ก

"Very poor customer service. I made my reservation two weeks in advance and expected the hotel to honor my booking. On the day of check-in, my flight was delayed, so I called the hotel and spoke with the manager. I explained that I would be arriving late, and she assured me that it would not be a problem. When I finally arrived, the receptionist informed me that the hotel was sold out and that my room had been given away. I was told they had tried to contact me but could not find my phone...

"The staff was very helpful and kind. A gentleman named Eric was super helpful when I checked in"

"Amazing!"

"Wonderful, clean and respectful staff."

"The motel is old, but well taken care of. The ice machine needs to be cleaned. There is mildew on the inside."

"The place was fine but dated"

"Everything was wonderful and very convenient to all the things I needed."

"The room is very clean."

"The room was clean and comfortable, just as advertised. The staff was also kind and helpful. I really enjoyed my stay at this hotel."

"Everything was good"

"Hotelroom smelled like cigarette smoke. We let the AC fan run for 6 hours and it still smlled bad. The floor in the room was dirty, full of sand and food crumbs. "

"The property and hotel were very clean and comfortable. The front desk staff could have been friendlier. But overall, good experience. I would stay again."

"The first floor non-smoking rooms have been recently renovated and are very very clean and comfortable. The motel exterior, courtyard, and walkways in the front of the doors look pretty shabby, but the room made up for it. Fluffy nice pillows, soft sheets, good mattress. No frills, no shampoo available."

"Todo"

"Staff was nice ,clean room"

"Hotel’s disgusting. I was very close to just sleeping in the car, but too much inappropriate activity, I didn’t even want to leave my car out there, let alone sleep in it! I strongly advise to pick somewhere else, by any means necessary. This wouldn’t even be a last resort for me."

"Room smelled like an ashtray, cars on bricks in the parking lot, boards over broken windows. Looks like people live there, did not stay and hotel refused to refund any money. Do not recommend, does not look safe."

"Worst hotel I've ever stayed in in my life roaches no ice dirty room nasty ass shower stain towels anything else you can f****** think of worst hotel ever will never stay there again"

"Room was clean"